• Report: #20655

Complaint Review: Home Depot

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  • Submitted: Saturday, May 11, 2002
  • Last Posting: Wednesday, October 26, 2005
  • Reported By:Milford PA
Home Depot
Milford Pennsylvania 18337 U.S.A.

Home Depot Added a benefits cost to benefit renewal list that wasn't needed or applied for. cheated employees, heartless, crooked, and sneaky ripoff deceptive company Atlanta Georgia


2Author 0Consumer 3Employee/Owner

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Every year, the employees receive a benefits packet that lists a duplicate of the previous year's benefits. If the employee wishes to make changes, they call it in; if not, the employee doesn't have to call in anything.

After years of this practice, in 10/01, they decided to add to the benefits list (without employees' knowledge or consent) a $25.00 surcharge which is usually applied for those whose spouses work.

Spouses, such as myself, do not work, and the employee does not need to have the $25.00 surcharge taken out of his/her paycheck.

To our knowledge, some 6,000 employees whose spouses didn't work and were used to having the benefits repeat identical from year to year just filed it away and did not call in for any changes. Unbeknownst to many employees, this $25.00 surcharge was "snuck in" knowing full well that employees would never pick up on it until it was too late to make changes.

From hearsay, they fixed and adjusted the surcharge for 5,000 employees; but the other 1,000 employees (including my husband) were told they could not change this to stop having the surcharge removed from their check ($1,300.00 per year). Their answer, pretty much, was tough luck!!

Also, Home Depot changed insurance carriers on some employees without ever informing them of it. These employees didn't find out until they went to a doctor (who took the last insurance but not the new one), and the new insurance company refused to pay the bill.

Home Depot is heartless, crooked, and sneaky to have done this to their employees. We never received a formal letter informing us of the added surcharge to the list of benefits of which we didn't need in the first place. They should be ashamed of themselves. They have no morals, scruples, or principles.

TJ
Milford, Pennsylvania

This report was posted on Ripoff Report on 5/11/2002 2:02:33 PM and is a permanent record located here: http://www.ripoffreport.com/home-garden-stores/home-depot/home-depot-added-a-benefits-co-4fxae.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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2Author 0Consumer 3Employee/Owner
Updates & Rebuttals

#1 Update By Author

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#2 Employee

Read The Booklet

AUTHOR: Ron - Atlanta (U.S.A.)

You just filed the booklet away without opening it?
DUH!

At our store, we had a memo posted by our time clock for at least two months warning us about the extra charge for spouses.

There is ample time to call the helpline to notify them you do not want to pay the $25.00.
At the store I work at, the HR person plus all department heads were instructed to notify all employees of the change in policy.

The new policy is that if the spouse of an employee is covered by other insurance, they must pay the $25.00 to also be covered under the Home Depot policy.

I find it extremely difficult to believe nobody in your store was told in advance of this new policy.

But then again, you did say you just tossed the health benefits booklet aside without bothering to even open it and read it to see any new coverage changes.

I'll bet next year you'll do the same thing.
And whine again!
DUH!
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#3 Employee

if you are a manager/corporate rat, shame on you for your brainless attitude toward families who sacrifice to make these stores work!

AUTHOR: Shawn - Milwaukee (U.S.A.)

This is actually more of a rebuttal to "Ron." Home Depot has a very bad habit of "caring" more about the customers at the expense of it's associates. Since you are from Atlanta, and we don't have much more info on you, you could very well be a corporate croney and be protecting your master at any cost. I have been w/ the company for a few years and have seen problems (big ones) at several stores. Presently I am at a store that watches out for it's employees (maybe I shouldn't have said that!). I have been through more than a few Human Resource managers, most of them were bad, one was evil incarnate. Present one is a sweetheart and is always checking on everyone w/ genuine concern. Some of these "managers" are so incompitent, I wonder how they hold on to their jobs. Anyway Ron, if "Duh" is how you speak to a fellow associate (or their spouse), or if you are a manager/corporate rat, shame on you for your brainless attitude toward families who sacrifice to make these stores work! I refuse to go in anymore when schedules are messed up after I have told them of the problems. I will not cut into my family time to go in and do a class, I will not take calls on customer problems, etc... In the past I have been asked, begged and threatened w/ all these wonderful things. I am only there until I get my decorative painting business running again. Ron, get a little compassion and join the human race. please.
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#4 Employee

shawn and tj get a grip

AUTHOR: Jerry - Independence (U.S.A.)

first of all i been with depot 17 years and back in the day wich you rookies wouldnt know we had one choice of medical wasent till 94 we had dental. so like most rookies with depot you dont know the love of the job. secondly we you included are blessed with choices we have. shawn you unhappy with depot go away , you dont belong. i hope your husband and you shauwn dont vent your anger with the customers bout how bad depot treats you cause you pay a 25 dollar fee wich has nuthing to do with company. damm we lucky we have choices. long ago we didnt. hell your husbands job easier shawn yours is. back in day much more labor involved stop whining least depot has made your job easier. ha i like to see you all take care of customers price stuff check it in and never had but ladder to get stuff down. stop bitchin k.if you so tired of my company quit cause you need to love it or leave this company. i love this company with all i seen more changes than you ever will but companies change.
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