• Report: #310652

Complaint Review: LOWES

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  • Submitted: Wednesday, February 20, 2008
  • Last Posting: Tuesday, May 01, 2012
  • Reported By:oneida New York
LOWES
Upper Lenox Ave Oneida New York 13421 U.S.A.

LOWES HOME & GARDEN CENTER Oneida New York

*UPDATE EX-employee responds: 4 years later


1Author 6Consumer 2Employee/Owner

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First of all let me start by saying I am the parent of an ex-Lowes employee. I have felt that what was done to my son was very unfair and devastating. I am NOT saying this because he is my son, as I am a parent that has brought my children up letting them know when they are right or wrong. I have stood by and obsevered and listened to everything I am about to say, therefore I do know first hand all aspects of this situation.

Let me begin, my son has worked hard since he was 15 years old. He has excellent working skills with high customer service experience. He started working for Lowes about 14 monthes ago when this new Lowes store opened. He was hired right away as a Team Leader of the tool dept., as he had previous experience in tools. He took on alot of different responsibilities including some of his dept. managers and zone managers work. He was responsible, did his job well and excelled. They selected him about 5 monthes ago to go through a mangers training course, which he excelled in and passed. He was told by many different managers in the store that he was doing great and when a dept. manager position came up he would most likely get it.

His job and carear at LOWES seemed to be going great and in the right direction. However, underneath it all, it was falling apart. He had a girlfriend, whom he had been with for 6-7 years. They lived together, and worked together. The managers and co-workers knew that they had a relationship and lived together since day one.

The problem stems from her. About 8 monthes ago she started acting different, going out late, getting calls all hours of the night on her cell phone. My son did question her, but she said it was a friend that needed to talk. he didn't think much of it. Then one day at work co-worker's were telling him that the saw his girlfriend with the store operations manager and that she was going out with him. This store op's manager is a married man with children. My son did not beleive the rumers and did'nt think anymore of it. Then one night he read all her cell phones text messages and wrote down the number from them. He called the number, but no one ever would answer. Co-worker's at work kept telling him andknow he was starting to watch for signs of this relationship. Then one night 2 weeks ago, he needed to call the op's manager and called a co-worker for his cell number. After he got the number he put two and two together and it was his cell number all along. Around this same time she said she was going to her friends, but she did'nt know where her friend lived. He asked her for the address and she still never knew. She just said I'm getting a ride over. She then called my son from her friends house that night explaining around the area she was at. This was the second friday night in a row that this had happened. I told my son that I would pick him up and we would go out together to see whats going on. I had a feeling then that we were going to catch them that night. We were driving around when we seen the operational managers car driving around, I seen him drive down into the area she was at and followed him. He went into the same apartment that she was at and came out about 40 mins later with her holding hands and kissing.

My son was devastated and it took all I could do to keep him in the truck. He stayed with me and she did not know that we had seen her with him. She walked him to his car and went back into the apartment and then called my sons cell phone. He answered and asked her what she was doing, she said nothing just hanging out. He then proceeded to tell her that we seen her and him, she told him he was crazy and hung up her phone. He called her back and her voice mail picked up. He left a heated message, due to his devastating experience that he had just had. He did scream and use profanity. He was very upset and could not believe this was happening. I took him home and he stayed at my house. He went to work as scheduled that next day. At work he was called into the office and told that due to his voice mail that he left on her cell phone that he was now suspended while they investgated this situation. My son explained eveything to them and they told him to have faith in Lowes and we will call you in a week. Three days later he received a call from the manager and was told he was now terminated and he gave no further explination. So, this was it, my son was now fired, but the weird thing was his ex-girlfriend and the op's manager were both still employeed. Huh, now the co-workers were really talking, they were telling him how the op's manger was marking appliances down to nearly nothing so that she could buy them, he gave her all the answers to a shed contest so that she could go to lunch with him, then a manager who had transfered called him to ask him what happened because he heard stuff. He then went to say that the op's manger called him bragging about sexual relations with her. My son was so upset. He tried calling a corporate manager, but got no return call, he has now e-mailed another hoping to get some reason for why he was terminated. It has now been three weeks and he still has got no real reason to why he was terminated and nothing has been done to either of them. It seems to me that as I read different coments online this is not the first time LOWES has terminated an employee that really did nothing wrong at work or on work property. Today, he is stronger and learned to listen and observe more. Lowes wrongfully terminated an excellent employee who was 110% dedicated to the company. Lowes was not there for him and he did have faith in LOWES !! Did I mention that LOWES has a policey that managers can not have relationships with or see co-workers?? Huh, but they still are and they still are employeed by LOWES !!

Robin
oneida, New York

This report was posted on Ripoff Report on 2/20/2008 7:38:00 PM and is a permanent record located here: http://www.ripoffreport.com/home-garden-stores/lowes/lowes-home-garden-center-one-ae5fe.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 6Consumer 2Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

WHAT TO DO

AUTHOR: Nancy - Steilacoom (U.S.A.)

I think a good thing to do would be to somehow figure our how to contact the managers wife, if he is indeed married, even if you ahve to put it in the paper. That should take care of things.
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#2 Consumer Comment

about your son being fired by Lowes

AUTHOR: Rosebudd - Long Branch (U.S.A.)

first of all, i have to say that the age of your son and his girlfriend having been dating and living together for 6 or 7 years, would put his age at about 18 by your calculations. having dated this girl since 11 or 12, even 13 exclusively was started at too young of an age. they say the first cut is the deepest. i will say the fact that as a mother, you wanting to help your son and be there for him is amirable, but he has to go thro relationships on his own to learn how to deal with them. i went thro many with my 3 boys and they have found someone more worth their time and affection sooner or later. about him being fired, i think it was uncalled for. for one, the manager was involved with this incident, it was not done on store grounds and he had a personal interest in it. if nothing was done on a store level or corperate level to rectify your son's termination, i'd suggest going your state labor board and even getting a lawyer, but it should be your son taking this action. good luck and i hope your son knows not all young women are so shallow.
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#3 Consumer Comment

Talk to the NY Labor dept. Maybe.

AUTHOR: Friendly Help - Anderson (U.S.A.)

However, since your son WAS NOT married to this woman, neither you nor he had any right to follow her or spy on whom she was with. This could be stalking.

Some states are ''At Will'' employment, which means ''You got fired? Gee, that is too bad!'' But I recall that NY is not such a state.

It really sounds to me like your son did not understand when to cut his losses. Women, and men, who are cheaters are best left at once & for all time. You cannot reform a cheater.

Also your son did not understand RHIP, which is ''Rank has its privledges''. He was outranked.

You could also discuss this with an employment lawyer. This might have ''contingency lawsuit'' written all over it. But again, they WERE NOT married.
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#4 Consumer Comment

NY is an "at will" employement state.

AUTHOR: Robert - Buffalo (U.S.A.)

""However, since your son WAS NOT married to this woman, neither you nor he had any right to follow her or spy on whom she was with. This could be stalking.""

In NY this IS stalkingzzzzzzzzzzzzzzzzzzzzzzzzzzz. Very childish thing to do, and led by MOM to do it no less!

""Some states are ''At Will'' employment, which means ''You got fired? Gee, that is too bad!'' But I recall that NY is not such a state.""

Actually, NY IS an at will employement state. Employers are NOT required to give a reason for termination. I have 2 companies in NY-I know. IF I were to give a reason for termination (to a prospective future employer - job reference) I must be VERY CAREFUL what information I give. NY is a very litigious state.

In NY the State is largest employer (as in counties and cities) and most public sector employees fall under union contracts, I can understand why you might think NY is not an at-will employement state. In the private, non-unionized sector, NO REASON is required to be given for letting someone go. A simple "we don't need you anymore" is sufficient. Some companies refuse to give job references beyond the dates of employment and job description for fear of being sued.
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#5 Consumer Comment

NY is an "at will" employement state.

AUTHOR: Robert - Buffalo (U.S.A.)

""However, since your son WAS NOT married to this woman, neither you nor he had any right to follow her or spy on whom she was with. This could be stalking.""

In NY this IS stalking. Very childish thing to do, and led by MOM to do it no less!

""Some states are ''At Will'' employment, which means ''You got fired? Gee, that is too bad!'' But I recall that NY is not such a state.""

Actually, NY IS an at will employement state. Employers are NOT required to give a reason for termination. I have 2 companies in NY-I know. IF I were to give a reason for termination (to a prospective future employer - job reference) I must be VERY CAREFUL what information I give. NY is a very litigious state.

In NY the State is largest employer (as in counties and cities) and most public sector employees fall under union contracts, I can understand why you might think NY is not an at-will employement state. In the private, non-unionized sector, NO REASON is required to be given for letting someone go. A simple "we don't need you anymore" is sufficient. Some companies refuse to give job references beyond the dates of employment and job description for fear of being sued.
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#6 Consumer Comment

NY is an "at will" employement state.

AUTHOR: Robert - Buffalo (U.S.A.)

""However, since your son WAS NOT married to this woman, neither you nor he had any right to follow her or spy on whom she was with. This could be stalking.""

In NY this IS stalking. Very childish thing to do, and led by MOM to do it no less!

""Some states are ''At Will'' employment, which means ''You got fired? Gee, that is too bad!'' But I recall that NY is not such a state.""

Actually, NY IS an at will employement state. Employers are NOT required to give a reason for termination. I have 2 companies in NY-I know. IF I were to give a reason for termination (to a prospective future employer - job reference) I must be VERY CAREFUL what information I give. NY is a very litigious state.

In NY the State is largest employer (as in counties and cities) and most public sector employees fall under union contracts, I can understand why you might think NY is not an at-will employement state. In the private, non-unionized sector, NO REASON is required to be given for letting someone go. A simple "we don't need you anymore" is sufficient. Some companies refuse to give job references beyond the dates of employment and job description for fear of being sued.
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#7 Employee

Regarding your son's circumstance

AUTHOR: Sadowski6 - Bangor (U.S.A.)

Robin, I'm sorry to learn such a situation about a boss coming between the relationship of your son and his now e-x girlfriend. As an employee at a Pennsylvania Lowe's, I'm aware of the company policies. I do agree that "Rank has its privileges" but not one that contradicts company policy, which was done in the case with the operations manager of the store. Robin, according to your statement it is clear that the operations manager has violated Lowe's policy by adjusting prices of high tagged products like the appliances you mentioned down to virtually nothing to enable your son's ex girlfriends self gain. This is not only a "class A violation" which leads to termination, this is a criminal matter because it is considered unauthorized product markdown, an aspect of stealing. You have to find out if the girl was working for same Lowe's store as the manager. If so and he was giving her answer to a shed contest it sounds indicative to favoritism, which is a violation the company's ethics policy. "Another class A"

Your son should have read between the lines when the situation started to emerge, but it is understandable that he didn't believe it at first based on rumors he heard from co-workers. That is natural. He did time this matter out by looking into it as the rumors continued. He has matched a cell phone number with text messages belonging to the ops manager, which in its self is solid evidence. The opts thought that he was such in the clear that he head to open his mouth and brag to a former zone manager who since transferred to another store. The zone manager can simply use the open door policy to report such Mis-conduct to the district and regional manager or the regional HR manager, and your son can follow on it. Your statement tells me that the opts is obvious in the wrong. You two can also go before the labor board and retain an attorney if you prefer to take to that level.

Your son's wrong doing came in when he made that cell phone call and left an angered message to his now ex-girlfriend, which was the evidence the store manager was able to pick up on and use it against your son. If Lowe's really wanted to jerk your son's chin, they and the girl could pursued criminal charges against him for stalking. What was weird was that they, the opts and your son's ex weren't aware that they were being observed until they were "spooked" when your son made that phone call. He should have kept it quiet a bit longer. It was good that you two were vigilante but when you let your anger and temper take control of the situation, you have no control.

Your son used the open door policy, he should have gotten a response within three days. New York state like New Jersey and Pennsylvania has an "employee/employer at will" statue which states the employee is in no obligation and can terminate his/her employment at any time with/without reason and the employer can do the same. The managers apparently used this statue as a mean of firing your son from Lowe's. I'm sorry, I know it sucks and its the news you and your son dread hearing but its the law.

And its apparent that they, the opts, the ex girlfriend are still working at that store. That part I find to be unbelievable. That will hopefully change at some point.
Anyways, good luck to you and your son and hope that justice serves best in your favor.

Jason
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#8 Ex-Employee

4 years later

AUTHOR: Brian - (United States of America)

hi,

 I am the operations mgr that is mentioned in this article  and I finally found it so felt it only fair that since my name was drug through the mud unfairly that I get to update the audience to what has transpired since this letter.

The Son- was arrested for drug possession and was also arrested for shoplifting from the same store with his father and has been banned. 

The g/f is now having a baby with someone else who does not work and she got what she wanted also.

As for me I got divorced and moved away and am very happy.  I still do this day dont' get what went wrong simply because this kid didn't get the promotion he fetl he was owed I became the target of his and his mothers rants and torment. I violated no policies and only discounted damaged appliance which was a part of my job.  So for those former lowes' employee simply ask them what the Operations Manager position was required to do.

but you have got to love Karma..

Ex Operations Manager Oneida, NY


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