Avmazon Vitamins & Supplements Store
The Woodlands Center, P.O.Box 8234
Spring Texas 77387
U.S.A.
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Avmazon Vitamins & Supplements ripoff Store Non delivery of order not answering emails enquiring about same Spring Texas
1Author
2Consumer
0Employee/Owner
My order No. 33573, Transaction ID 233617493, was placed on 31 March, 2007. Since that time I have regularly emailed enquiring as to the whereabouts of the order. I was told that because the product must be shipped to Ireland it was delayed because of increased security (!!!). On 30th May I requested a refund; I received no response to that email or to the many sent after that date. The last time I contacted the company was the 26th June, with no result.
Charlotte
Renaix
Belgium
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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: Thomas - Anderson (U.S.A.)
SUBMITTED: Monday, July 30, 2007
POSTED: Monday, July 30, 2007
Unless your "Avmazon" has been around about as long as AMAZON has been around, I think I would avoid "Avmazon" just on the principle that the name similarity to AMAZON just seems too tricky........
#2 Consumer Comment
AUTHOR: Eberhard - Fort Kent (U.S.A.)
SUBMITTED: Saturday, January 03, 2009
POSTED: Saturday, January 03, 2009
I ordered from Avmazon and immediately received an email order confirmation and was told that payment had been received. When I inquired about 2 to 3 weeks later why my order had not yet arrived, I was told within three days after my inquiry that the supplement was on back order and was expected to arrive about a week later. I responded with a request to cancel my order and refund my money if the back ordered item was not available for shipment by a date I specified, which was a number of days after the estimated arrival date the company gave me.
I further pointed out that I did not think it was justified to charge my credit card until just before a back ordered item was shipped. I then promptly received an email reply telling me that my order had been refunded because Avmazon could not guarantee that the item would arrive by the date I specified. A couple of days later I received notification from the bank that my money has bee refunded to my account. Less than two weeks later I found, quite to my surprise, that the company had shipped my canceled order free of charge, I presume as a gesture of goodwill.
I hope this will provide some balance to the negative reports listed on your site for this company. I will gladly reorder from Avmazon if I find their product to work as advertised.