Our Return Policy was posted at the website at the time the
customer made the purchase. We have a money back policy, but not a 100%
purchase price refund policy; nor do we advertise a 100% purchase price refund
policy.
Our website is well within industry standards. For example,
a review of the Amazon.com website shows their Return Policy only returns 50%
of the purchase price of used items and none of the S&H. Also, the Amazon Return
Policy (unlike ours) is difficult to find, requiring approx 5 clicks to locate.
Our link is easy to find as it is located at the bottom of every page of our
website and only requires one click.
Like eyeglasses, pharmaceuticals, etc., the value of any
product is determined by what the product does and/or how effective it is, not
the cost of manufacturing. Our product does work for most people and we feel
our product is reasonably priced in the marketplace.