My name is Chelsey Ellison, I am the Customer
Advocate for AMP Alarm LLC.
I want to apologize for the experience that you had with AMP
Alarm. AMP goes through extensive training with all of their representatives to
guarantee that our customers get the best possible experience when
interacting with our employees. It is unfortunate that was not the case in this
situation. If you would like, you can contact me regarding this experience so
that we can address the situation at hand. I will make the managers aware of
the circumstances so that they can attend to the problem in their trainings.
I can be reached at 801-854-9214. I am available 9 AM to 5 PM MST.
Regards,
Chelsey Ellison | Customer Advocate | AMP Alarm LLC.