CastleRock Security Greedy to the MAX! Arlington Heights, Illinois

My security company sold my contract to Castlerock Security.  I discovered they are charging at least $20 per month MORE than the competition so I called to ask when the contract expired.  The "customer service" person gave me a sales pitch and never did answer directly but gave the impression that I should sign up with them again...contract was over.

I signed with another company and stopped payments to Castlerock.  WOW!  That's when it hit the fan.  I was told there were three months left on the contract and I had BETTER PAY or they would send it to collections.  Since I was getting nothing for the last three months I offered to split the difference with them since they have some responsibility for not answering me truthfully the first time.

Want a new definition for rude?  "CASTLEROCK SECURITY!"  Don't get near them!  They probably won't last in business anyway with their terrible manners. Unreasonable, rude, and nasty...a business porcupine!