• Report: #446848

Complaint Review: First American Home Buyers Protection

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  • Submitted: Monday, April 27, 2009
  • Posted: Monday, April 27, 2009
  • Reported By:houston Texas
First American Home Buyers Protection
2250 Apollo Way,Suite 200 Santa Rosa California 95407-1942 U.S.A.

First American Home Buyers Protection Stay away from this company you will only get misery Santa Rosa California


1Author 0Consumer 0Employee/Owner

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On January 2009 I requested service for my pool. Not only Britton's pool did not provide the service, they broke part of our equipment. It took over 2 months to get the pool service again to repair the equipment and close to 24 hrs of hold time on the phone to get this fixed. When I later tried to book another service I was told the pool bill was overdued (the service was completed 2-3 days before the call). Since I already had mailed the payment, they forced me to pay with a credit card to be later reimbursed before my new clim could be processed, after another 1hr20mins on hold and been transferred to at least 6 poor customer service representatives! I can not even try to tell you the emotional expense of this experience, but I hope that the facts help you as a customer choose some other better company.

Sleepless2
houston, Texas
U.S.A.

This report was posted on Ripoff Report on 4/27/2009 11:57:10 AM and is a permanent record located here: http://www.ripoffreport.com/home-warrantee-companies/first-american-home/first-american-home-buyers-pro-ey84d.htm.

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