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  • Report: #614372

Complaint Review: First American American Home Buyers protection

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  • Submitted: Tuesday, June 15, 2010
  • Posted: Tuesday, June 15, 2010
  • Reported By: jb — Jackson Mississippi U.S.A.
First American American Home Buyers protection
Internet Nationwide United States of America

First American American Home Buyers protection First American will not warrant work they have completed. Internet, Nationwide


1Author 0Consumer 0Employee/Owner

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http://home-warranty.firstam.com
First American Home Buyers Protection engaged Sears to work on my appliance.
The Same part has failed twice. Twice, I have paid the $60 copay.
The part has failed for the third time, 70 days after the last service call. This is a chronic part problem that First American is aware of, yet they offer no relief for the situation. Should I chose to initiate another Service call, FA will charge me another $60, which will amount to $180 total for the same problem. A First American supervisor advised me that I would have to pay again. If I had engaged Sears as a service provider without First American as a third party, they offer a 90 day guarantee on parts and labor. They are not in the business of warranting anything except their profits.

This report was posted on Ripoff Report on 6/15/2010 11:51:25 AM and is a permanent record located here: http://www.ripoffreport.com/home-warranty-companies/first-american-ameri/first-american-american-home-b-daf47.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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