Thorek Memorial Hospital
850 W. Irving Park Rd
Chicago Illinois 60613
U.S.A.
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Thorek Hospital - Thorek Memorial Hospital Terrible Service, No Treatment, Big Bill Nonetheless Chicago Illinois
1Author
1Consumer
0Employee/Owner
Working in my wood shop I put a bad cut in my thumb. It was a weekend and I didn't know where I could get it sewn up, everything was closed, so reluctantly I went to the E.R. at Thorek.
After a ridiculous wait just to be triaged, I was finally given a fresh sterile pad to hold over the very deep cut and told to wait in the waiting area. I spent a few minutes in the waiting area, there were only a few other people waiting there. Then a woman comes and updates her sister seated near me, "They are just treating him now," I hear her say.
"Pardon me, I ask, but how long have you been here?"
"Over three hours," she tells me, and goes on to explain that her father was experiencing an inability to breathe, a severe shortness of breath.
OK, that's enough for me I decide with an eye on the clock. I want to get to the local pharmacy before it closes. I go buy iodine and antibiotic ointment. I went home and cleaned the wound out and sewed it up myself with a needle and thread.
Thorek is trying to collect $141.25, for telling me to go wait in the waiting room. Unbelievable, no description of any services provided, just "Balance Forward."
Paulk
Chicago, Illinois
U.S.A.
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1Author
1Consumer
0Employee/Owner
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#1 Consumer Comment
AUTHOR: Thomas - Anderson (U.S.A.)
SUBMITTED: Sunday, September 02, 2007
POSTED: Sunday, September 02, 2007
If all is well for you and your thumb, then you made a good decision.
An individual "experiencing an inability to breathe, a severe shortness of breath" should receive TOP priority according to ER protocols. "Over three hours" before treatment is rendered for a severe breathing problem is .... simply .... inexcusable.
I had "a severe shortness of breath" one evening in Cincinnati about 18 years ago... it was my first, and only, really severe asthma attack. I could walk slowly across a parking lot but climbing stairs was out of the question. I went into the ER and told the receptionist my problem, and as I was sitting in front of her giving her my information, a nurse tapped me on the shoulder, smiled, and gently invited me to walk with her.... to a treatment room. Everyone was soft spoken and moved very calmly and deliberately. After they had mostly restored my ability to breathe everyone became more animated. They referred me to a well-renowned doctor who specialized in asthma and allergies. This is what SHOULD have also happened at your "Thorek Memorial Hospital" .
Did you have insurance? If people do not have insurance they may slide to a lower priority in the ER. Not that they should slide to a lower priority in the ER, but.... Maybe you should find another hospital. Meanwhile, see what you might do to encourage "Thorek Memorial Hospital" to get their act together.
