• Report: #461244

Complaint Review: Hotels.com - Travelnow.com

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  • Submitted: Friday, June 12, 2009
  • Posted: Friday, June 12, 2009
  • Reported By:Austin Texas
Hotels.com - Travelnow.com
4124 S McCann Ct Springfield Missouri 65804 U.S.A.
  • Phone:
  • Web:
  • Category: Hotel

Hotels.com - Travelnow.com Dishonest about prices Springfield Missouri


1Author 0Consumer 0Employee/Owner

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I thought I was using hotels.com, but ended-up with travelnow.com

They quoted a price on the phone. Yes, I called on the phone!! I wanted to verify everything with a human being. The agent made the reservation and several time promised the rate was complete. It included taxes, fees, charges, etc.

However, when I got to the hotel they insisted on $10 more
to pay travelnow.com. I paid the extra ten at the hotel, then I got billed $5 on my credit card by travelnow.com

So if hotels.com is so honest, why do they need this other
business to "redirect" everything through?

R
Austin, Texas
U.S.A.

This report was posted on Ripoff Report on 6/12/2009 5:41:39 PM and is a permanent record located here: http://www.ripoffreport.com/hotel/hotels-com-travelnow/hotels-com-travelnow-com-dis-4bb45.htm.

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