• Report: #530261

Complaint Review: Hotels.com

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  • Submitted: Saturday, November 28, 2009
  • Posted: Saturday, November 28, 2009
  • Reported By: Chris — Victorville California United States of America
Hotels.com
Internet United States of America

Hotels.com help@hotels.com Hotels.com is frauding customers by displaying one price to you online and then charging you credit card a higher price. I called the 1800-246-8357, to see why I had been over charged by $62.26. Internet


1Author 0Consumer 0Employee/Owner

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Hotels.com is fruading customers by displaying one price and charging your account a higher price  I went to this website to get a hotel for one night at the Embassy Suites hotel Temecula.  Hotels.com gave the price of eighty something dollars.  With taxes, the total came up to $94.72.  I checked my bank account and come to find out, Hotels.com charged my account of $156.86.  They over charged my account by $62.26.  I called 1-800-246-8957, which was displayed on the web page and I spoke to customer service and they said that price was in Britian Pounds and in U.S. currency the actual price is $156.86.  I told them it was written in the Enlgish language of $94.72 and my money need to be put back into my account.  The supervisor said it was nothing they could do about it.  So now I am pursuing this to get my money back and to make everyone a where of this fruad that is taking place through Hotels.com.  Also if the Embassy Suites hotel Temecula is a where and allowing this, they also are just as wrong.  If they are not a where of this, then they need to discountinue any contract with them.

This report was posted on Ripoff Report on 11/28/2009 7:55:28 PM and is a permanent record located here: http://www.ripoffreport.com/hotel/hotels-com/hotels-com-help-hotels-com-hot-e52b4.htm.

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