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Report: #389995

Complaint Review: ASPIRE CREDIT CARD - COLUMBUS Georgia

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  • Reported By: charlotte North Carolina
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  • ASPIRE CREDIT CARD PO BOX 23007 COLUMBUS, Georgia U.S.A.

ASPIRE CREDIT CARD PAID OFF CARD THEY TERMINATED MY ACCOUNT I HAVE CREDIT BALANCE DUE ME COLUMBUS Georgia

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ON 11-10-08 I got a letter and bill from Aspire. I had recently paid off the balance on this card by transfering to a lower interest card I finally qualified for.Meanwhile I had also made 100$ payment on the account. So I get a letter that is not very well put together stating my account has been closed or TERMINATED as they say, which is fine by me , how ever that was not the plan i was not going to use it but was going to leave it open as that is what credit advisors say to do.Then I open my statement and see i still have an account and a credit line higher than the letter said, also the letter said i had wnet over my limit which my limit is 3500$ and I only had 2600$ on it , someone needs a math class that is not over limit. I have a credit balance of 99.90 that i want back since i cant use the "closed card".I agree their web site is sorriest excuse for one i have ever seen, seems to me that they would put something on it saying they are discontiuing credit card programs???I tried calling them on two different 800# for hours and it kept hanging me up after punching in all the info they ask for. I sent email to customer service email address which i got a computer generated replies too , however i finally get thru on the phone today and I cant understand a word of what the Customer Service people said to me????they can not speak english, yes like reading a script, so I am still in doubt if I will get refund and NO they did not answer my questions as to why I am being terminated, is everyone being terminated and how is this going on my credit report?In the past I have express mailed a payment to avoid "late" fees and they charged me but when i called i got credit cause i could prove it was there.I am glad this is over with them , except if or when i get my $$ back.

But isnt someone over them , can they just do this to people who did nothing wrong???If this was my only card this would cause hardship as I am sure it will to some people.

Sheri
charlotte, North Carolina
U.S.A.

This report was posted on Ripoff Report on 11/11/2008 06:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aspire-credit-card/columbus-georgia-31902/aspire-credit-card-paid-off-card-they-terminated-my-account-i-have-credit-balance-due-me-c-389995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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