Allstate Financial Services unathorized withdrawals from my bank account Las Vegas Nevada

This company began withdrawing $50 from my checking account without any notice to me. I had no idea who the company was and they never attempted to contact me in any way. Only after researching the company online did I discover that they are a collection agency who represents Orchard Bank, who I previously had an account with and closed the account a year ago. I had set up ONE payment with a previous collection agency for Orchard Bank, and then they did something similar, attempted to withdraw the remainder of the amount owed to them, despite the fact that they had no authorization for this.

Thankfully it bounced, but that cost me a return check fee. I immediately stopped payment on that agency to prevent any further attempts. When I called to tell them that they were not allowed to withdraw money from my account, I got screamed at, was told that they would take legal action against me, that I had to set up a payment with them immediately. I told them that I would deal directly with my credit card agency for any further transactions, as per my rights as a card holder, and that they were not to contact me again.

When I found out about the withdraws from Allstate Financial, I filed a stop payment on them as well. This week I checked my bank account and noticed a $100 check, same as before, no check number. I looked at it online and was shocked to discover that it was drawn from Allstate Financial. I immediately contacted my bank who researched and found two withdrawals, one from this month and one from last month, both in the amount of $100. My bank changed the stop payment to include all amounts of money so that they can no longer withdraw anything from my account and is returning both payments.

Thankfully I caught both of these payments within 60 days so that my bank can return them and I can get my money back. I believe all this is stemming from Orchard Bank directly. I think they use shady companies to attempt to collect debts.

Sara
Tilton, New Hampshire
U.S.A.