Amtrac ripoff AMTRAC the Train that stole Christmas Dallas Texas

Robert, I can appreiate your passion on the subject. Thank you for reading, and I really hope you and yours never rides on Amtrak.

Robert, I can appreiate your passion on the subject. Thank you for reading, and I really hope you and yours never rides on Amtrak.

Robert, I can appreiate your passion on the subject. Thank you for reading, and I really hope you and yours never rides on Amtrak.

"I do not appreiate Robert from Jacksonville's verbage about people, I do understand his frustration with the goverment and Robert misread because I never stated the Federal Goverment owned Amtrac but do subsidise. There is never an excuse for any company, to mistreat there customers."

I misread nothing. You are still attempting to equate what you get from a US Government employee as "customer service". They do not consider you to be a 'customer", as their employment is not dependent upon you being happy. Since your happiness means nothing to them, they have no need to correct their behaviour. The US Gov't owns AMTRAK. The employees are US DoT workers. They are unionized. They cannot be fired for anything short of intentionally killing someone.

I find the weight issue to be goofy, but again...what do you expect from a team of geniuses who strip search middle-aged white women, while ignoring the 20 yr old with a bad attitude and no luggage, simply because they don't want to be accused of "profiling". Here's a clue...PROFILING WORKS! Too much weight on an airplane would be a problem. What kind of problem is there on a train that weighs a million pounds to begin with? But, that's what you get with Government lackeys. Every one of the employees you dealt with was making about $6/hr before the TSA took over. Their rate of pay went up 3-4 fold, but their IQ's remained in the low 80's.

Your entire post should be forwarded to another US Government employee...your Senator and/or Congressman. I think you should be given an apology at the very least. Maybe one of them could explain why this crap happens.

From the official AMTRAK website:
"Amtrak was created by Congress in 1970 to take over the passenger rail services previously required to be operated by private freight railroad companies in the United States. The companies reported they had operated the services without profit for a decade or more."

It looks to me the term "Amtrak was created by Congress..." means Congress created it. As such, it is OWNNED by the US Government.

"The name "Amtrak" is the blending of the words "America" and "track." It is properly used in documents with only the first letter capitalized. The railroad is also known as the National Railroad Passenger Corporation."

"A for-profit company that has never been profitable, Amtrak is almost wholly owned by the US Department of Transportation and depends on subsidies from the federal government to maintain its operations."

The term "almost wholly owned by the US DoT" means just that. The US Government OWNS it, with a few other small investors picking up the remaining shares. The "subsidies" are the equivalent of what we give the UN. We pay for just about everything, while the rest pay for nearly nothing. In effect, we OWN the UN.

AMTRAK is owned by the US Government. Show me ONE thing it does correctly.

I am the one who file this complaint and am surprised at the response.

I never stated that I or my daughter may not be to blame for the oversight on the weight.
I am and was stressing the treatment by paid employees the service and treatment of my family. We were treated with outright anger and mean spitfullness.

I do not appreiate Robert from Jacksonville's verbage about people, I do understand his frustration with the goverment and Robert misread because I never stated the Federal Goverment owned Amtrac but do subsidise. There is never an excuse for any company, to mistreat there customers. If you will also take notice, we where trying to conform, and they refused. So if I read Mike from River Edge correctly if I the customer over looks there rules and reg. I should be treated subhumane and all bets are off. My grandson, deserved to be hit with the car seat, and my granddaughter brought to tears with lies about there grandmother being placed in jail. I'm sure I must be reading what you are saying wrong also.

But I thank you for your insight.

I am the one who file this complaint and am surprised at the response.

I never stated that I or my daughter may not be to blame for the oversight on the weight.
I am and was stressing the treatment by paid employees the service and treatment of my family. We were treated with outright anger and mean spitfullness.

I do not appreiate Robert from Jacksonville's verbage about people, I do understand his frustration with the goverment and Robert misread because I never stated the Federal Goverment owned Amtrac but do subsidise. There is never an excuse for any company, to mistreat there customers. If you will also take notice, we where trying to conform, and they refused. So if I read Mike from River Edge correctly if I the customer over looks there rules and reg. I should be treated subhumane and all bets are off. My grandson, deserved to be hit with the car seat, and my granddaughter brought to tears with lies about there grandmother being placed in jail. I'm sure I must be reading what you are saying wrong also.

But I thank you for your insight.

I am the one who file this complaint and am surprised at the response.

I never stated that I or my daughter may not be to blame for the oversight on the weight.
I am and was stressing the treatment by paid employees the service and treatment of my family. We were treated with outright anger and mean spitfullness.

I do not appreiate Robert from Jacksonville's verbage about people, I do understand his frustration with the goverment and Robert misread because I never stated the Federal Goverment owned Amtrac but do subsidise. There is never an excuse for any company, to mistreat there customers. If you will also take notice, we where trying to conform, and they refused. So if I read Mike from River Edge correctly if I the customer over looks there rules and reg. I should be treated subhumane and all bets are off. My grandson, deserved to be hit with the car seat, and my granddaughter brought to tears with lies about there grandmother being placed in jail. I'm sure I must be reading what you are saying wrong also.

But I thank you for your insight.

I am the one who file this complaint and am surprised at the response.

I never stated that I or my daughter may not be to blame for the oversight on the weight.
I am and was stressing the treatment by paid employees the service and treatment of my family. We were treated with outright anger and mean spitfullness.

I do not appreiate Robert from Jacksonville's verbage about people, I do understand his frustration with the goverment and Robert misread because I never stated the Federal Goverment owned Amtrac but do subsidise. There is never an excuse for any company, to mistreat there customers. If you will also take notice, we where trying to conform, and they refused. So if I read Mike from River Edge correctly if I the customer over looks there rules and reg. I should be treated subhumane and all bets are off. My grandson, deserved to be hit with the car seat, and my granddaughter brought to tears with lies about there grandmother being placed in jail. I'm sure I must be reading what you are saying wrong also.

But I thank you for your insight.

First and foremost, their restrictions are posted right on the website, and I am sure they are probably on the ticket you purchased somewhere.

Secondly, to the person who said Amtrak is run by the govt, he is incorrect. Amtrak is SUBSIDIZED by the government, the same way airlines are due to it being deemed a "public necessity".

I mean, really! AMTRAK is owned and operated by the US Government. Can you name even ONE thing they do correctly? ONE?!

Remember, the same US Government that runs AMTRAK is thesame one that took a bunch of minimum wage retards doing airport security, and made them $20/hr retards doing airport security. These are the same retards who refuse to identify the ONE group responsible for ALL of the terrorism on this planet for the past 40 yrs. The same group who will strip search an old white women in a walker, breathing through a mask...while letting the actual "PROFILE" walk through unhindered.

Now, name ONE thing the US Government does correctly.

Perhaps you should have reviewed Amtrak's luggage restricts. They clearly state the weight limit and sizes for carry ons and checked luggage and their strict limitations. It took me all of 15 seconds to find them.