Bank of Albuquerque FEES,FEES,FEES Internet

I first started experienceing problems after I set up automatic payments for my vehicle loan because I was going through surgery and was going to be in a wheel chair for a minimum of 3 months! I found out they had been taking fees that totaled almost 500 dollars! They informed me that they would return it... never saw it again! I started putting in the money in prior to due date and was short by 2 cents and had to pay 50 dollars in fees... Rip Off?? I think So!! I will pay off my vehicle loan this week, but I hope to warn other 'hard working' folks about this Horrible financial institute!