Complaint Review: BestBuy - Internet Internet
- BestBuy Internet United States of America
- Phone:
- Web: bestbuy.com
- Category: Audio & Electronic Retail Stores
BestBuy Fraudulent misrepresentation of product warrantee on web site , Internet
Fraudulent and systematic misrepresentation of cell-phone manufacturers warrantee on web site. Best buy sells new unlocked phones that on their websites with a 1 year parts and labor warrantee. I bought a phone on an American express card that doubles the manufacturer warrantee, unfortunately after less then 4 months we had a hardware malfunction in the phone. We then spent > 10 hours, and a lot of aggrivation talking with Blackberry, Best Buy, American express. Each pointed a figure in the opposite direction. Bottom line according to Blackberry- unlocked phones have NO warrantee. Best buys site misrepresents this to the consumer but will not accept returns beyond 14 days.
This report was posted on Ripoff Report on 09/18/2012 06:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bestbuy/internet/bestbuy-fraudulent-misrepresentation-of-product-warrantee-on-web-site-internet-943204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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