Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #467183

Complaint Review: CitiCard Mastercard (Citibank) - The Lakes Nevada

  • Submitted:
  • Updated:
  • Reported By: Gresham Oregon
  • Author Confirmed What's this?
  • Why?
  • CitiCard Mastercard (Citibank) citicards.com The Lakes, Nevada U.S.A.

CitiCard Mastercard (Citibank) Raised my interest rate to 29% after one payment missed in error!! The Lakes Nevada

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have had a CitiCard Mastercard since 2006 without any problems, until now. I left the country in March to teach English in Ecuador, and switched my account from sending monthly payments by check to auto-pay through my savings account. I was not planning to use the card, just paying the minimum balance while I was gone. When I returned this month and looked closely at my balance, I realized that I was paying a HUGE amount of interest, and hardly any on the $2000 balance. When I called to ask about the change, I was told that I had missed the February payment, so my interest rate increased to 29%! When I explained that I had changed to auto-pay before leaving the country, the operator tried to go back and change things, but told me that the system wouldn't let her and that I would be charged the 29% for at least 12 months worth of on-time payments. I am very frustrated, as I now have no money, no job, no car, etc etc, and was trying in good faith to keep the minimum payments going. I guess they will just have to eat it!! (But, so will I, with a reduced credit rating!).

Laura
Gresham, Oregon
U.S.A.

This report was posted on Ripoff Report on 07/02/2009 04:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/citicard-mastercard-citibank/the-lakes-nevada-89163/citicard-mastercard-citibank-raised-my-interest-rate-to-29-after-one-payment-missed-in-467183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now