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Report: #574303

Complaint Review: DELL Computers - Internet

  • Submitted:
  • Updated:
  • Reported By: Narnia — West Monroe Louisiana U.S.A.
  • Author Confirmed What's this?
  • Why?
  • DELL Computers Internet United States of America

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I purchased a Dell Dimension pc in 2006 asked about O/S DISC--was told that it was preloaded--would not need a disc--low and behold now i need the disc--called to request one and asked was it normal for them not include this disc said it should have come with the pc-I have the purchase order with everything that was included--low and behold had to purchase the cd --sales reps were very rude --like oh well--very nice when i was purchasing the pc--I think they should have sent me the missing cd-only people i can contact is sell people no customer care people this is totally UNFAIR--CANNOT find a number to voice a complaint--think twice before purchasing a PC from Dell- they definitely will not be in my list on my next purchase

This report was posted on Ripoff Report on 02/24/2010 12:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-computers/internet/dell-computers-missing-os-disc-internet-574303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Suggestion

This is so minor

AUTHOR: depth386 - (Canada)

POSTED: Thursday, November 17, 2011

Dell has done alot of crap but this really isn't a big deal.
If you so much as bring an empty, writable CD to a small computer store they can probably burn a copy for you for free. You could even torrent download a copy and burn it yourself if you have a 2nd machine or a friend who's willing to spare a little time. This is not piracy because you still need a "key". If your computer is a Dell it almost certainly has a sticker with the key on it. See the image please.

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#1 Consumer Suggestion

This is so minor

AUTHOR: depth386 - (Canada)

POSTED: Thursday, November 17, 2011

Dell has done alot of crap but this really isn't a big deal.

If you so much as bring an empty, writable CD to a small computer store they can probably burn a copy for you for free. You could even torrent download a copy and burn it yourself if you have a 2nd machine or a friend who's willing to spare a little time. This is not piracy because you still need a "key". If your computer is a Dell it almost certainly has a sticker with the key on it. See the image please.

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