Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1100297

Complaint Review: Dr. Jonathan Nebb O.D., P.A. - Coral Springs Florida

  • Submitted:
  • Updated:
  • Reported By: Hfreeman66 — Chicago Illinois
  • Author Not Confirmed What's this?
  • Why?
  • Dr. Jonathan Nebb O.D., P.A. 4400 North SR 7 Coral Springs, Florida USA
  • Phone: (954) 372-1301
  • Web:
  • Category: Eye Care

Dr. Jonathan Nebb O.D., P.A. Boca Family Eye CareTarget Optical - Coral Springs Grossly overcharged Coral Springs Florida

*Author of original report: My issue is resolved with Dr. Nebb

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 I visited with Dr. Jonathan Nebb of Boca Family Eye Care at his other office location at Target Optical in Coral Springs. The story of my experience with Dr. Nebb is long so I won't go into all the detail here. The short of it is that Target charges $149 for a contact eye exam plus $30 for optional ocular photos if you choose to have them. Dr. Nebb because I had insurance charged $371 and was paid $297 by me and the insurance company before he gave me a refund of $22 resulting in a total of $275 paid to him for a 30 minute exam with no follow-up.

I met with Dr. Nebb and could tell that he became excited when he found out that I had Aetna insurance. He gave me ocular photos without asking if I wanted them (at the time I did not know about the up charge or that this was an optional service). He ultimately billed Aetna $254 of which he was paid $180 and I am responsible for another $20.

He also charged me $117 when I was at his office for a total of $297 for the exam. When I contacted his for overcharging me on my co-pay he only credited me for $22 so his total take on the exam was $275. I believe that he regularly overcharges people on their copayments and most people just don't check their explanation of benefits. This is an unethical business practice. As well, I told him up front that I was not from Florida and that I would not be able to follow-up with him.

He should have declined the business since I have a complicated prescription that would need follow-up. Finally, he prescribed me something called monovision contact lenses which are for when you need both distance and reading glasses. Upon doing some research I found that monovision is not considered a great solution for my issue and that there are much better options. I basically see blurry all day through the lenses he prescribed. If you want the wrong vision solution and want to get overcharged at the same time then Dr. Nebb is the optometrist for you.

This report was posted on Ripoff Report on 11/18/2013 11:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dr-jonathan-nebb-od-pa/coral-springs-florida-33065/dr-jonathan-nebb-od-pa-boca-family-eye-caretarget-optical-coral-springs-grossly-o-1100297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

My issue is resolved with Dr. Nebb

AUTHOR: Hfreeman66 - ()

POSTED: Monday, November 18, 2013

Please ignore the original ripoffreport as I am in the process of having it removed from the website because the issue has been resolved.   

Dr. Nebb's office phoned me and has refunded what I perceived to be an overpayment.  I remain uncertain whether there was an overpayment or not, but I believe the issue here was a slight lack of transparency on pricing and assuming that prescribing procedures covered by insurance would be okay even without having first discussing them with the customer.  

 

 

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now