Complaint Review: EARTHLINK NETWORK, INC - PASADENA California
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- Author Not Confirmed
- EARTHLINK NETWORK, INC 3100 NEW YORK DRIVE PASADENA, California U.S.A.
- Phone: 800-876-3151
- Web:
- Category: Internet
earthlink camera rip off
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i joined earthlikn on feb 2 00 and they offered a free video camera .. i ordered it via earthlink in the internet several days after i joined them... it was suposed to be delivered with in 10 to 14 business days.....i called earthlink on 3-9-00 to check on the camera they said it was shipped april first and i should get it in a few days { confirmation # 13683872} it never arrived.....
on 3-13-99 i called again talked to ty {confirm # 13995033 } he promiced to send one right away.... it never arrived..
i called on 3-31-00 talked to makel #14562460 promised 5 to 7 business days , it never arrived.....
on 5-12-00 i called brian at 1-800-876-3151-ext 49022
to discontinue my earth link service,,, he promiced he would expedite the camera to me confirmation # 15769194,, it never arrived.....
i filed a complaint with the BBB ON 4-19-00 550 W . ORANGETHORPE AVE ,,PLACENTIA, CA 92870-6837...PHONE 900-505-1000
FAX 714-985-8920... GALMOND@BBBLA.LABBB.ORG
STATING THE INFORMATION LISTED ABOVE....CMPL NO: 10153489.. THE ANSWER FROM ALICIA ROBERTSON BBBS ON EARTH LINK LETTER HEAD STATES THE CAMERA WAS SHIPPED 4-6-00 BUT THEY HAVE NO PROOF OF DELIVERY AND THEY ARE SHIPPING ANOTHER CAMERA BY AIRBORNE EXPRESS AND I SHOULD HAVE IT WITH IN 5 DAYS OF 5-3-00 NO CAMERA HAS ARRIVED AS OF TODAY 6-8-00... AND IN THIS LETTER THEY SAID I WOULD GET A $19.95 CREDIT APPLIED TO MY ACCOUNT ..... THAT I CLOSED .... WHEN I CLOSED MY ACCOUNT I WAS TOLE EARTH LINK DOESN'T GIVE REFUNDS .........AT THE BOTTOM OF THIS LETTER IT HAS
LORRAINE CUMMINGS
CORPORATE ACCOUNTS CUSTOMER SERVICE SPECIALIST...
I ALSO SENT SEVERAL EMAILS TO MICHAEL S. McQUARY REGARDING THIS CAMERA RIP OFF AT mike.mcquary@corp.earthlink.net
the results NO REPLY AT ALL......
I FEEL THAT EARTH LINK HAS RIPED ME OFF .....
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I JUST RECEIVED THE CAMERA TODAY......06-13-00
2:30 PM...........
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This report was posted on Ripoff Report on 06/08/2000 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/earthlink-network-inc/pasadena-california-91107/earthlink-camera-rip-off-2410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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