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Report: #1061084

Complaint Review: Elevate GF - denver Colorado

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  • Reported By: joebinger — Alabama
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  • Elevate GF denver colorado denver, Colorado USA

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This is a warning to anyone considering this product. If you order this product, you will be billed monthly and getting it removed is very difficult and cumbersome.  I eventually filed a complaint with the Colorado Attorney General's office regarding this company and their policies.  

Anyone who has ever taken supplements knows it takes longer then two weeks to see and or fee the effects of a supplemental product.  From the day you order this product, you have 14 days to cancel, it takes about 5-7 days to arrive, so you have one week to determine if you like the product.  If you don't like the product, you cannot simply cancel.  You must return the unused portion and you will pay at least half for the bottle or $45 plus shipping.  This is for basically 2 or 3 days of supplements, sounds good huh?  The following month you will continue to see charges and getting them removed is a pain.  

I don't know if this product is worth anything, but out of the gate, I don't like their policies and the prices are ridiculous.  DO NOT BUY this product unless you want to deal with a hassle.

This report was posted on Ripoff Report on 06/21/2013 02:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/elevate-gf/denver-colorado/elevate-gf-warning-do-not-buy-denver-colorado-1061084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
1Employee/Owner

#5 Consumer Comment

Charge Descriptions can Vary

AUTHOR: Raphael - ()

POSTED: Thursday, October 10, 2013

I recall that when I ordered Elevate GF bundles (5 months and 3 months), the charges were under the titles of "Wholenutra.com" and "Healthizon.com". I verified myself that these companies are in fact affiliated with the product. I don't see how *that* is an underhanded practice. Your husband might have purchased one of the heavily advertised bundles which I am personally not aware of. I only know Elevate GF has behaved in a very ethical manner with my sensitive information.

*Please understand the statements I made above are from personal experience*.

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#4 Consumer Comment

Elevate GF Does not have good customer care

AUTHOR: Ripped off by Elevate GF - ()

POSTED: Wednesday, October 09, 2013

There’s seriously something shady about this company.  Do not purchase any products from them!   My husband ordered the 14 day trial of something back in June.  We were then hit with charges from a company called 1285muscle.com for 89.99 but we never received the product so they refunded us.  He said when he went on to order the trial and tried to place the order it never  went through.  It appeared it never completed the order.  It kept saying there was a field that was never completed but he couldn’t find one so he abandoned the order.  However because they refunded us right away I never noticed when we were later hit by a company called wholenutra.com and we never received a product form them, even though the company had a USPS tracking number ( but it was not signed for).  It wasn’t until we were charged for the 2nd product from this company that we don’t recall buying that I caught the charge on our bank account and not until they told me about the 1st charge that I even realized we had already been charged 87.47 earlier in July.  I never received the 1st order so I couldn’t return anything and they had shipping so I was out of luck but the person I spoke with told me no problem when you get the 2nd shipment you can return it.  He never mentioned it had to be within 30 days and we had 2 deaths in the family that distracted us that month.  We returned the product on 9/5, 6 days outside the 30 day window.  They received the product and accepted it yet never refunded us the money so now they have 2 payments from me and I have no product from them but they won’t refund me.  Their website says they can reject a return if it doesn’t meet their requirements which they didn’t, I never received it back and I never got received my money.  The supervisor said she can’t send us the product back and she can’t refund is. 

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#3 Consumer Comment

Opinion

AUTHOR: Raphael - ()

POSTED: Saturday, September 07, 2013

Well, just because the product apparently was not for you doesn't mean other people cannot try and benefit from the supplement. 

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#2 REBUTTAL Owner of company

ELEVATE GF

AUTHOR: GIL - ()

POSTED: Friday, July 19, 2013

This product is a total ripoff. I purchased it and used it as direceted and it simply doesn't work. In fact, I experienced headaches and muscle pain from using it for only 3 weeks. I attempted to return it to the company but was stonewalled with repeated denials about the side effects. The company basically took a "too bad" attitude about my experience,refused to refund my money, and still billed my credit card for another shipment. Do Not buy this scam product !!!

Ths company and elevate gf are both frauds.

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#1 UPDATE Employee

Elevate GF Customer Care

AUTHOR: Customer Service - ()

POSTED: Monday, July 15, 2013

Elevate GF is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase.  Our commitment to providing the highest quality service possible is reflected in the following policies:

- A 30-day money back guarantee.  If you’re not satisfied with the product for any reason at all, simply let us know and we’ll issue you a full refund.  No questions asked.

- A free 14-day trial.  We give our customers a generous trial period with the product so they’re able to try it before purchasing it.  Again, if for any reason at all you’re not satisfied, please contact customer service and we’ll cancel your account to ensure that you’re charged nothing further.

Please note that while this is a free trial, it is not a free sample.   It wouldn’t be viable for us to send out thousands and thousands of free bottles every month, but we can offer a trial period on the product so there’s no risk for our customers and they have ample opportunity to try it to see if it’s right for them.  A large majority of our customers who take advantage of this free trial go on to take Elevate GF month after month and they do so because they experience results.  It works.

These results are a reality of Elevate GF’s key ingredients: a proprietary blend of Mucuna Pruriens, Rhaponticum Carthamoides, Terminalia Arjuna, and Phyllanthus Emblica that was designed to improve your body’s natural growth.


Our corporate mailing address:

Elevate GF

14603 East Moncrieff Place #100

Aurora, CO 80011


Our website:

http://www.elevategf.com

And lastly, please call us.  1-866-296-3272.  Our customer care department is available 24 hours a day, 7 days a week, and we want to hear from you.

Thank you for your time, thank you for your interest in Elevate GF, and we look forward to helping you achieve your health goals.

Best Regards,

Elevate GF, Corporate

 

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