Complaint Review: Empire Moving - Budget Express Movers - Hallandale Florida
- Empire Moving - Budget Express Movers 3121 West Hallandale Hallandale, Florida U.S.A.
- Phone: 800-409-6488
- Web:
- Category: Moving Companies
Empire Moving - Budget Express Movers ripoff dishonest, fraudulent billing, theft, vandalism, malicious distruction of property Hallandale Florida
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Received a quote of $2,600.00 for moving from Southfield, MI to Memphis, TN. Budget Movers arrived in unmarked truck 1/28/04, with four(4) workers, two (2) were from a local temp. agency, with no moving experience. Repeatedly loaded wrong items, did not pack anything properly. Paid for mattress cover for new mattress, found they placed it in a dirty pad and charged for a cover. Items were not properly labelled.
After seven (70 hours of packing and loading, driver informed me that there wasn't enough room and the bill was $4,670.00. I cancelled the contract and ordered my belongings unloaded and offered to pay for their packing. Driver took off with all my belongings after I called police. Held my furniture hostage for two weeks until I wired them $2,400 and paid the remainder in postal money orders on their arrival. Did not bring furniture into my home, left most of it in the carport in the rain.
Many items damaged and missing. Driver employed temp. personnel again to unload. Driver cussed me and kicked my door when I refused to sign delivery sheet. I watched them deliberately break my items by standing on top of my Thomasville china and throwing all boxes marked glass and fragile, to the floor of the truck. The lost the legs to my piano, my stereo, all my DVD's and CD's were stolen (the cases arrived without the CD's).
When I reported the damage their office staff hung up on me. I had to call the police at pick-up and delivery. They deliberately damaged my furniture because I had reported them to the BBB and called an attorney.
Norma
Memphis, Tennessee
U.S.A.
This report was posted on Ripoff Report on 06/04/2004 11:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/empire-moving-budget-express-movers/hallandale-florida-38135/empire-moving-budget-express-movers-ripoff-dishonest-fraudulent-billing-theft-vandali-93744. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
to file complaints
AUTHOR: Sharon - (U.S.A.)
SUBMITTED: Saturday, June 05, 2004
First, you should file a police report for the theft and damage. Then, file a complaint with the Dept. of Transportation here: http://www.1-888-dot-saft.com/CC_Info.htm, or toll-free by phone at 1-888-368-7238.
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