Complaint Review: Got Warranty Inc. - Van Nuys California
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- Author Not Confirmed
- Got Warranty Inc. 6746 Valjean Avenue Suite 101 Van Nuys, California United States of America
- Phone: 855-440-7707
- Web: http://www.gotwarranty.com/
- Category: Auto Warranty
Got Warranty Inc. Liars, Scam Artist, Crooks. Van Nuys, California
*Consumer Comment: same thing is happening to me
*UPDATE Employee: Warranty Honored
*Author of original report: Complaint resulution
Show customers why they should trust your business over your competitors...
Sold me a warranty claiming it covered 100% parts and 100% labor w/ $100 deductable. When my a/c locked up, had my car taken to dealership. They claimed the dealership was unreasonable on repair cost and only wanted to cover a third of the repair cost. They told me to take my car to where they wanted, I did and now they are saying the same thing and now only want to pay for half of the repair cost. I have spent over a week trying to get them to pay for the repairs which is covered under my contract.
This report was posted on Ripoff Report on 07/17/2012 10:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/got-warranty-inc/van-nuys-california-91406/got-warranty-inc-liars-scam-artist-crooks-van-nuys-california-913643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
same thing is happening to me
AUTHOR: money2burn - (United States of America)
SUBMITTED: Monday, January 21, 2013
So why you guys only paying half of my repairs when I took my car to the dealer and call 2 different places ?
#2 UPDATE Employee
Warranty Honored
AUTHOR: GW Management - (United States of America)
SUBMITTED: Tuesday, August 28, 2012
This customer did just as Interstate National Dealer Services requested, by bringing the car in for a 2nd opinion, because original quote for repair seemed high. Upon bringing the car to the second repair facility, customer was quoted a similar, but less costly quote for repair. I am a manager with the selling offices, GotWarranty,Inc, and have been aware of this customer since his first call-in regarding this claim.
The above complaint is in reference to claims, which is handled by the Administrator, INDS. However, after reviewing this account, and speaking to this customer, his claim was originally "pending" (not denied) due to clerical error. After speaking to this customer's Administrator, they have rectified the matter, and his claim has been paid 100% of labor and parts.
We ask you kindly remove this complaint because a) the complaint should have been made towards the company who wrote/denied the coverage, Interstate National Dealer Services. b) issue was resolved in the customer's favor, claim was paid.
Thank You for your immediate attention.
#1 Author of original report
Complaint resulution
AUTHOR: Daniel - (United States of America)
SUBMITTED: Thursday, July 19, 2012
Got Warranty has contacted me and has offered a full refund of money I paid for the warranty. I accepted the refund offer.
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