Complaint Review: Hewlett Packard - Nationwide
- Hewlett Packard Nationwide USA
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Hewlett Packard HP Photosmart 6520 printer-Black Ink Jet Problems With Them All Nationwide
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I purchased an HP Photosmart 6520 a couple of years ago, used it very little in my home, but have spent hundreds of dollars on in cartridges. It holds 3 colored and 1 black cartridge. I thought the black cartridge was empty because it stopped printing but the computer showed it full. I took it back to Office Depot and they replaced it free. I put in the new one and it won't print either. I checked the HP Printer site for complaints and there are hundreds all relating to this black ink cartridge that stops printing after a while. My complaint is that HP is doing nothing about this problem, yet continues to sell these printers in the retail stores. Office Depot still carries them, which is where I purchased mine. My warranty is, of course up, but I am furious that HP would continue selling these defective machines after so many complaints, online and other wise. I wish I had purchased HP stock years ago. Who knew they would make billions just selling ink cartridges???? I just purchased a Cxxxx Laser Printer and love it, even though it's black and white only!
This report was posted on Ripoff Report on 08/09/2014 02:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hewlett-packard/nationwide/hewlett-packard-hp-photosmart-6520-printer-black-ink-jet-problems-with-them-all-nationwid-1168679. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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