Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #261271

Complaint Review: Hughesnet - Direcway - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Gold Beach Oregon
  • Author Confirmed What's this?
  • Why?
  • Hughesnet - Direcway hughes.net Nationwide U.S.A.

Hughesnet Formerly Direcway Nightmare customer service, slow internet, difficult to navigate tech support. Refused to give advanced support. Wants only to sell you an upgrade. ripoff Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I also have been a hughesnet customer for 4 years with mixed satisfaction. However my real nightmare with them began 3 days ago when I learned I had violated their FAP within a one hour period between 3 AM and 4 AM while I and everyone else in my house was sleeping. For the next three day they continuously insisted I had gone over each day. Tech support in India was no help through several supervisors.

Today I talked with a supervisor in America who was no satisfaction and suggested perhaps a neighbor was accessing my wireless. When I pointed out that I live ocean front in the middle of nowhere and that explanation was illogical it made no difference. I was on the phone for over 2 hours today alone. I am fed up, have made an appointment with cable. I have the 7000 Professional Plan. Hughesnet is truly a rip off!

Pat
Gold Beach, Oregon
U.S.A.

This report was posted on Ripoff Report on 07/16/2007 08:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hughesnet-direcway/nationwide/hughesnet-formerly-direcway-nightmare-customer-service-slow-internet-difficult-to-naviga-261271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now