Ifriends - Wpi*ifriends bank card charges that cannot be discontinued, Internet

We found Genes account and have cancelled it.  We have also issued refunds for the charges in question. 

Unfortunately, although Gene contacted his bank about the charges, he never contacted us to let us know that he had any issues or concerns about his membership, or that he wanted to cancel it.  We provide a cancellation link on every page of our service, along with information on the different ways to contact us.  Had Gene contacted us directly, either by using our online help tool, by emailing us, or by calling the toll-free number provided on each of his monthly statements, we would have been happy to cancel the account and refund the charges, as we have now done.

If Gene has any further questions, we encourage him to contact our Customer Care department by calling 1-800-243-9726.  We are available 24 hours a day, 7 days a week.