Jiffy Lube # 1579 Pepper Tree, Inc. Rip Off by Jiffy Lube Westminster, California Internet

Went to Jiffy Lube at 6011 Westminster Blvd. Westminster, CA 92683 for a simple oil change. Tui, the associate, convinced me to get the $59.99 high mileage deal. I agree. Then, he said it would cost an additional $39.99 for the differential cleaning. I agreed to that. Total was going to be around $100.00.

When the work was done, I was presented with a bill of  $151.41, and I was asked to sign the invoice saying that I agreed to all the extras, including a charge for extra oil, and anti-freeze (I thought that was included in the price.). I refused to sign, since I was never told by Tui about all the extras he was going to do.

The manager named Brian was called. He agreed that I was misinformed, and deducted a mere $13.00 of my bill for the extra oil. Did not deduct the rest because the work was done.

I feel that Jiffy Lube pulled a bait n switch by quoting one price, the hitting me with a higher price of services not requested.