Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #998741

Complaint Review: Light in the Box - San Leandro California

  • Submitted:
  • Updated:
  • Reported By: signguy — Gallatin United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Light in the Box 1937 Davis Street St B Unit 31 San Leandro, California United States of America

Light in the Box LITB, electronic pool,light_ buying, super seller4399, Bargain Car DVD Outlet, hi5wholesale, light_buying_here, WHO_IS_EONON, ONE_WORLD_ONE_PRICE, BEST-SERVICE_4_USA, bestserviceforusa, Light in the B Will not refund purchase price after sending me 2 defective units. San Leandro, California

*Author of original report: Finally did the right thing!!

*UPDATE Employee: LightInTheBox

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Ordered a car dvd player with navigation and more.  It was defective and sent it back.  They replaced it with another defective unit.  I offered to upgrade to a better unit, they took my money and stopped communicating with me.  Only after pay pal intervened did I get the upgrade money back.

They still have not refunded my orginal purchase of $224.98.  I do not have a radio or my money.  Every instruction they provided as to returning the units was followed to the letter.

They are not to be trusted.  The 12 names they are trying to business on ebay with should tell you something.

This is the first time in over 15 years of dealing on the internet that I have run into just blatant criminals

This report was posted on Ripoff Report on 01/17/2013 04:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/light-in-the-box/san-leandro-california-/light-in-the-box-litb-electronic-poollight-buying-super-seller4399-bargain-car-dvd-ou-998741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Finally did the right thing!!

AUTHOR: signguy - (United States of America)

POSTED: Tuesday, February 26, 2013

I was finally issued a refund today after 4 months of trying!!!  They finally saw the error of their ways.  Neither Ebay or Paypal was good enough to get me the refund.  They just wrote me off.  Ripoff Report and their presence is what did the job.  Great job Ripoff Report. 

Respond to this report!
What's this?

#1 UPDATE Employee

LightInTheBox

AUTHOR: LightInTheBox - (China)

POSTED: Sunday, February 24, 2013

Dear Customer,

Thank you sharing your shopping experience with us! We will issue you a full refund via email based on your purchase Please contact us at feedback[at]lightinthebox[dot]com. In the meantime, you can open a Customer Service ticket and be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center:http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.

Customer satisfaction is our #1 priority, we hope you could give us another chance to meet your shopping expectations!

Thank you,

LightInTheBox.com 

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now