Linder Truck Leasing Linder Truck Lines Scam Artists, Thieves, Liars, BUYER BEWARE! STAY AWAY! Summerville, South Carolina

You're A Liar!! First of all you can't stop payment on a U.S. Postal Service Money Order. You are still trying to justify holding my money when you have no right to. You received both money orders the next business day because I sent them overnight and you signed for them. So, you had both money orders....the last one by 6-25-12 and I showed up two weeks later on 7-9-12. But, you have to make sure that payment had cleared the bank...Really?....you could have thought of something better than that. Next, you add all this information to your website about refunding deposits and the full deposit required after the fact. Then you come on here and state it's on your website. Then, you flat out lied when you say I showed up and demanded that the lease be in my name. When I spoke to Gerald on 7-6-12 he stated that he had the lease from the trucking company and it was in Linder's name he was just waiting for a signed copy from the company. But, when the girl tried to get the V.P. to sign the lease on 7-9-12, he refused because they required it to be in my name. Then you say I was trying to get away with paying half of the deposit..that's nonsense!!! I would have never wasted my time or my money coming to S.C if I was not told by Gerald everything was ready and it would only take 1 hour and I would be on my way. You then say" you turned people down because you were holding the truck for me". That's funny because your daddy said it was in the engine shop until 7-6-12. You are a bunch of LIARS!!!

This post was just brought to our attention. Weve never had

to respond to a complaint like this. Since our reputation does matter to us, we

are responding to this so that anyone interested in our program understands the

full details. So, heres the other half of the story.



First of all, this customers deposit is

being refunded and the customer was notified in writing from our office that

the deposit was being refunded. We sent confirmation to him within a day or two

of receiving notification from the customer that he wished to back out on the

transaction. We are not holding a deposit for a minimum of 30 days. Per our

website, if someone changes their mind a deposit will be refunded no later than

30 days. Generally, it comes much quicker. But, we allow up to 30 days to

verify that their check has actually cleared our account and that a check has

not been put on stop payment by the issuing bank. This customer is stating that

we are out to scam people. In reality the procedures we put in place are to

keep someone from scamming us. Before a refund is sent back to someone, we have

to verify; when their check was deposited, has it had enough time to clear, and

is there a chance a stop payment has been put on the check from their end. If

we issue a check immediately and then find out a week after that a stop payment

was put on the check by the customer (this can be done with personal or

certified funds) then we risk the chance of having those funds taken out of our

account even though we have paid a refund to the customer. So, if we jump the

gun to quick, we could end up paying someone their deposit refund just to have

their check cancelled. Plus, we would then be scammed out of the deposit refund

that we paid to them. We are not in the business to scam anyone out of a

deposit and we are also not in the business of being scammed out of money

ourselves. 



So, that is our policy regarding the deposit if you decide

to back out. To be honest, our policy of refund within 30 days is also a

deterrent to anyone who is not serious about leasing a truck. If theres

anything we could be accused of doing wrong, it would be making it too easy for

some folks to get in to a truck. We require a low down payment and no credit

check. So, we have to be very careful about proceeding with someone. Our hopes

are that by telling someone that the refund may take up to 30 days, they will

make sure that they are serious about getting their own truck before paying a

deposit and putting the carrier and ourselves through the entire process of

leasing a truck with them.



Now, the other part of this story is the circumstances of

why this customer did not proceed. We have two different options for completing

a lease with the carrier (all detailed on our website). If the carrier will

deduct the weekly payment and forward to us, we can set the lease in the customers

name and the carrier will pay you directly. If you choose this option, the full

deposit of $2,000 is required up front. We require it this way because once the

contract is set up with the carrier, most carriers do not want to have to

change the weekly deduction based on how much you paid for a deposit. It works

much smoother if the starting deduction with the carrier remains the same

through the contract. This is done to make things work better for all involved

(driver, carrier, LTL). If the carrier will not deduct the payment and forward

to us or if you do not have the full $2,000 up front, then we will accept as

little as $1,000 up front. In that case, settlements will be paid to us first.

We will deduct the weekly payments and you will receive your weekly settlement

directly from us. If the carrier will deduct the payment but you dont have the

full $2,000 deposit, you can start with the second plan and then switch to

having the carrier pay you directly after you have paid the full deposit. We

prefer to have the lease set in the customers name and have the carrier pay

you direct. But, we understand that not everyone has the full $2,000 to be paid

up front. In this customers case, we received a $1,000 deposit. So, we

contacted the carrier about setting the lease up based on this deposit. The day

the customer showed up to get the truck, he stated he did not want to do it

that way and had already had the carrier fill the lease out in his name even

though he had not paid the full deposit. Fortunately, the carrier he was

dealing allows either lease option.  So,

we told the driver, we could proceed with this carrier with only his $1,000

deposit but it could not be put into his name until the full $2,000 was paid (the

customer would have been able to leave that day with the truck and immediately

started working for the carrier) or we would hold the truck for an additional

day or two for the customer to come up with the balance of the deposit based on

his request to change the lease into his name. We told him we were fine with

doing the lease either way. But, the option that he was choosing required the

full $2,000 up front (no scam here all requirements are detailed online we

try to make things as simple as possible). The customer/driver said no problem.

He said he didnt have the balance on him right then but he would go home and

come back the next day or no later than two days and bring the other $1,000

because he wanted to start out with the lease in his name. That was fine with

us because we prefer the lease is done this way from the start. When the

customer left our office everything was fine, he was happy with the truck and

eager to get back and pay the balance on the deposit to pick the truck up and

go to work for the carrier. Two days later we get a call from the customer

stating that he just decided to do something else for now and told us we needed

to overnight his deposit to him. Once we received confirmation from the

customer that he wished to terminate the transaction, we notified him (in

writing) that his deposit would be processed and he would receive his refund no

later than 30 days (not a minimum of 30 days as stated on his blog). At that

point, we took his truck off of hold and offered it to other customers that we

had turned away because the truck was being held for the first customer.  Please note, we are not keeping the deposit

and are not charging any admin fees for this customer having us hold the truck

for him even though we had other customers we turned away based on the deposit

paid. In our opinion, what happened here is that this customer/driver tried to

slip through our system with only half of the deposit being paid. It was

explained up front the two different options and deposits required. The

customer waited until the day of pickup to inform us that he wanted the lease

set up differently and had already talked to the carrier about changing the

contract. We believe that once this customer realized he was not going to be

able to slip through the system, he basically got embarrassed and was just

looking for a way to call us back later to cancel. There was no need for that.

As stated before, even with only $1,000 this customer still could have left

with his truck that day. After the full $2,000 deposit was paid, he then could

have had the lease switched over. There were no issues on our end and the

customer could have handled this completely different.



Anyone who is interested in our program, I invite you to get

the facts for yourself. We try to provide all details on our website. Most

leasing companies are not going to provide as much detail as we do on their

website. We are not a high pressure sales lot. If anything, we will talk

drivers out of leasing a truck if we feel they are not serious enough about the

process or if we feel they just dont have a grasp on what it takes to run,

manage a truck, and be successful. Our program is more expensive than just

buying a truck outright from a dealership like Freightliner or International.

But, we require a much lower payment for a security deposit (down payment) and

we do not check your credit. Just because we dont check credit doesnt mean

were here to rip you off. We just give everyone a chance. The fact that we

dont check credit just means we have to be a little more cautious about

proceeding with someone and have to make sure that certain procedures are

followed. With our program if you decide two months into it that you want to

terminate it only takes a two week notification to terminate the contract. If

you purchased a truck from a dealership, you cant just turn the truck in with

a notice. You have to find someone to buy the truck out for the balance owed or

you have to suffer the consequences of repossession by the finance company plus

still owing the balance of the finance contract. With our contract, you are

leasing the truck with an option to purchase at the end for no more than the

amount you have already paid for the security deposit. If you check with major

leasing companies, their weekly cost on leasing is much greater than what we

charge plus you will not own the truck at the end of the lease period. We have

and have had many drivers that enter our program temporarily for different

reasons. It may be the first time theyve stepped out on their own running

their own truck and they want to be sure before they drop an $8,000+ down

payment to a dealership to purchase a truck that they will be required to fulfill

the full finance contract on. Or, they might lease from us until they have the

full deposit required to buy from a dealership or other company. Whatever the

reason, our program works and has worked for many drivers. We may not be as

large as many of the companies you see advertised online but we have already

had many drivers complete our program and receive their titles. Some have even

come back to us to buy a second truck because they hired someone to drive the

first truck that they have already paid off.



There are plenty of dealerships out there and plenty of

leasing companies and many times we will even recommend drivers to other

companies if we think its a better fit for them. Were not in the business of

filling quotas. We just want to keep our fleet moving and place trucks with

drivers that will be successful. A search online will return many different

companies that offer a lease program. In fact, if you search by our name, there

are many lease companies that have advertisements that will pop up on the same

page. We encourage everyone to explore those options as well. If there is a

better option out there, then we will be the first to tell you to take it. Youre

not going to see another lease company that tells you to search under their

name to help find other leasing companies to talk with. We would lease other

companies on this blog if there wasnt a legal issue involved. But, if someone

wants to compare other options, email or give us a call and we can put you in

contact with many other companies that offer programs that may be more suitable

for you.



The bottom line here is, we are happy to provide all details

to someone prior to leasing. We try to put everything online that we think

someone may have a question about. If its not listed online, then please call.

We are always happy to answer questions. Dont just take one persons word on

how our program works. Get the facts for yourself.