LiveWell Financial Avoid Livewell financial Richmond Virginia

No-one ripped off Ken. He was not double charged as he claimed. He was charged for the intial $50 software licensing fee and he chose to buy 2 leads at $55 per lead. No-one forced him to do so. Our policy that he agreed to prior to submitting his order spells out exactly how everything works. What he has failed to mention is that the agreement states very clearly that fulfilling leads could take anywhere from 30 to 90 days depending on the area being marketed. He did not even wait to reach the 30 day mark before giving up.

Also, he did not give us his credit card number as he suggests. He went to a webstore that we have setup to handle these transactions. As part of that process he again agreed to the policy prior to placing his order being processed. He also logged into our system which again requires agreeing again to the same policies.

We work very hard to make sure that every person is aware of exactly what is expected and provided prior to allowing them to move forward. He made his choice to do so. He was not double charged. He was charged for exactly what he asked for.

I made 6 attempt between 12/8 and 12/12 to contact Ken regarding his concerns. All emails were rejected from his email address. We also made several phone calls and none of our calls were returned.

I was finally able to speak to Ken today and he agreed that we did not go against the policy that he agreed to.

Recently I posted a report on Livewell Financial. Since my post I realized my problems with LiveWell Financial was just a big misunderstanding on my part. The mistake was mine and I wish to retract the negative information in my post. LiveWell has since contacted me and cleared up the misunderstanding. I apologize for any damage to Livewell Financial's reputation this may have caused.