Complaint Review: Nexus/ReachOutAmerica.com - Columbus Ohio
- Nexus/ReachOutAmerica.com po box 247168 Columbus, Ohio USA
- Phone: 1-877-870-9222
- Web: ReachOutWireless.com
- Category: Cellular Phone Companies
Nexus/ReachOutAmerica.com I Purchased A PHONE back in April of 2013 and have recieved 4(just got another one) and NONE OF THEM WORK!! I Paid 39. and they say that I cant get my money back because I HAVE HAD THE PHONE TO LONG!! I KEEP SENDING IT TO THEM TO GET THEM FIXED SO I HAVE NOT HAD THE PHONE IN MY POSSESSION FOR NO 14 DAYS!! ITS IN THEIR RECORDS!! Columbus Ohio
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I was told about a company that you could get a free cell phone IF you are on food stamps, which I am, so I contacted them and asked them whats up.They told me that I could use ANY Verizon phone with their company.Well I had like 3 verizon phones so I had one hooked up and it worked just fine.THEN I find out that they had better phones for a cheap price so I sent away for one of them...well they told me that they were out of that model and I would have to wait on it.WHEN I BOUGHT THE PHONE THEY WERE NOT OUT OF THEM.SOOO I got online and bought a cell phone from Ebay for $15. cheaper and had them hook that one up for me and its been working fine ever since, but I still hadnt recieved the one that I paid for..I ASKED THEM TO JUST REFUND MY MONEY AND I WAS TOLD THAT THE BEST THEY WOULD DO IS USE IT ON ACCOUNT.IVE BEEN PAYING EVERY MONTH FOR THEIR SERVICE EVEN THOUGH I GET FREE MINUTES.ANYWAY, I FINALLY GOT THE PHONE LIKE IN MAY SOMETIME AND IT DIDNT WORK, PLUS it wasnt the phone that I ordered.I got online and asked IF I could use the bag that comes with every cell phone for recycling them and they told me that I could but to put on the outside attn repair dept which I did.IT TOOK THEM A MONTH, THEY SAY, TO GET THE PHONE AND THATS WHEN THEY TOLD ME THAT I HAD THE PHONE OVER THE 14 DAYS. SOOO I WAITED ANOTHER MONTH OR SO UNTIL THEY FIXED THAT PHONE AND THE ONE I GOT BACK DIDNT WORK EITHER SO I SENT THIS ONE IN BY MAIL AND IT STILL TOOK THEM 3 WKS TO GET IT OR SO THEY SAID.NOW I GET ANOTHER PHONE, WHICH ISNT THE ONE I SENT THEM back and IT DONT WORK EITHER and they wont get online with me anymore. I WANT AND NEED ACTION.IVE BEEN RIPPED OFF BIG TIME.
This report was posted on Ripoff Report on 08/27/2013 02:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nexusreachoutamericacom/columbus-ohio-43224/nexusreachoutamericacom-i-purchased-a-phone-back-in-april-of-2013-and-have-recieved-4j-1079554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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