Complaint Review: Pool Deals DPD Pools - Niagra Falls New York
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Pool Deals DPD Pools 231 7th St Niagra Falls, New York U.S.A.
- Phone: 716-404-2804
- Web:
- Category: Pool Services
Pool Deals / DPD Pools Don't !!REPEAT!! Don't order form PoolDeals.com Niagra Falls New York
*Author of original report: Ex Employee rebuttal Way Off Base!
*Author of original report: Got a pump from "someone" yesterday
*Author of original report: DPD Pools and NY State Attorney General
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Don't do what I did. Check out a company before you buy from them.
I ordered a spa pump, I was charged on my credit card right away. My order was supposed to ship in 1-3 business days. After a week I tried to call, no one answers theur phone at any department. There is no human to speak to and they do not return messages.
They also don't reply to emails, I know, I sent FIVE.
I just wish I had read the Ripoff report earlier or checked the BBB which shows over 100 compliants in the last year.
I guess that's a $200 lesson well learned for me. Don't make the same mistake, stay away from PoolDeals.com or DPD Pools or whatever they are calling themselves this week!!!!!
Brent
Jacksonville, Florida
U.S.A.
This report was posted on Ripoff Report on 07/14/2007 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pool-deals-dpd-pools/niagra-falls-new-york-14304/pool-deals-dpd-pools-dont-repeat-dont-order-form-pooldealscom-niagra-falls-new-yo-260850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#3 Author of original report
Ex Employee rebuttal Way Off Base!
AUTHOR: Brent - (U.S.A.)
SUBMITTED: Tuesday, August 07, 2007
I see an ex-employee responded to Laura from Harpers Ferry West VA. Saying there was no intentional scamming going on but how can she explain the 31 reports filed on this web site and the 203 BBB complaints in just the last year?
I have yet to get a response from the company on my situation. Charlie Goss takes your money then leaves you on your own to resolve any issues you may have with delivery, quality, etc.
I had no choice but to install the pump I eventually got from him because he will not respond my emails and there is certainly no one answering the phone.
The second pump I ordered (since his did not show up initially) cost me a 25% restocking fee ($60) plus return shipping($37).
So it cost me almost $100 because he doesn't have the common decency to communicate with his customers!
I did contact my credit card company who in turn refunded my money, then I had to turn around and tell them to take it back because I eventually got my pump and could not return it because the company would not respond to me. I felt it was the right thing to do. I don't beleive Charlie Goss deserved the money but I did receive a product and the credit card company should not have to suffer along with the rest of us.
As for the comment about not being able to understand people from the deep south........wow, that is an ignorant statement.
I am from the south and speak plain ENGLISH. If "yous" understand this update than "yous" should be able to understand all of our frustrations.
I just hope justice is served and the authorities look into Mr. Charlie Goss and he gets what he deserves!
His age and inexperience is not my problem if he can't handle a company
he should try flipping burgers or something.
#2 Author of original report
Got a pump from "someone" yesterday
AUTHOR: Brent - (U.S.A.)
SUBMITTED: Wednesday, July 18, 2007
Yesterday I received a pump from "someone". At this point it's unclear who it's from because I ordered another one since Pool Deals was unresponsive to my emails and I still can't seem to speakt to a human.
Also the pump was shipped from California, Pool Deals is in NY.
I have to assume it's from them because I got an email from them TODAY stating it has just shipped (remember, it showed up yesterday). Pool Deals website still shows as shippment pending.
The other company I ordered it from, there website shows a tracking number and Fedex is supposed to deliver it later this week. I have emailed "charlie@pooldeals AGAIN. (though I don't expect a response) to try to find out if it's his and how I can send it back.
#1 Author of original report
DPD Pools and NY State Attorney General
AUTHOR: Brent - (U.S.A.)
SUBMITTED: Saturday, July 14, 2007
Today I filed a report with the NY State Attorney General (oag.state.ny.us/), called my credit card company and filed fraud charges and emailed "Charlie@pooldeals.com". I'll keep you posted. This guy has to be stopped.
Advertisers above have met our
strict standards for business conduct.
