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Report: #793835

Complaint Review: Rent A Wreck - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Maocie — miami Florida USA
  • Author Not Confirmed What's this?
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  • Rent A Wreck 2901 NW 7 Ave., Miami, FL 33127 Miami, Florida United States of America

Rent A Wreck Rent A Wreck Miami actually are wreck vehicles no air bags, Miami, Florida

*UPDATE Employee: hello

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We  found in Kayak a rental car,  Rent A Wreck,  did the reservation and  went to the location to pick up the vehicle, when we arrive we found a nasty place, looks like a cheap small used car-lot,  they ask us to paid in cash so we have to take money out of a ATM 6 blocks away,  they charge 9,95 a day  for booking before 48 hours,  that was almost imposible to see in the website,  the customer service was awful.  we were trying to leave  and no rent nothing but they said that the deposit of $50 dls  made in kayak we will loose it,  so we decide to give them a chance.

Im a Certified Mechanic  and the first thing I saw was mayor collision in the front end, I ask the employee if  the air bags was working and they laugh with no clear answer. I checked the dash and no  air bag light on, so we left .

In our way home  the car was fine,  later on , we decide to go out and 10 pm the car broke down, i called the company and the knew  that the car was no good, anyways I told them that I will return the car next day.

We drop the car and found out that the air bags  was cut out  just the cover on it. i ask to return my money and they said, find a  a good lawyer "in the contract we told you no returns" we call the corporate office and they know the onwer Eduardo Bofill Jr  for  priors complains.

I really thing that the state of florida should not license a car rental in this conditions when a  

This report was posted on Ripoff Report on 10/31/2011 09:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rent-a-wreck/miami-florida-33127/rent-a-wreck-rent-a-wreck-miami-actually-are-wreck-vehicles-no-air-bags-miami-florida-793835. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

hello

AUTHOR: rawpr - (United States of America)

POSTED: Wednesday, November 09, 2011

We're sincerely sorry to hear that you had such a negative experience at one of our locations. We assure you that our customers are extremely important to us and we'd like to resolve this matter. Please call our Customer Service representative at (240) 581-1308 and file your experience, so we can investigate this issue firther and hopefully come to a solution. Thank you.

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