Complaint Review: Residence Hall Linenes - Chambersburg Pennsylvania
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- Author Not Confirmed
- Residence Hall Linenes Chambersburg, Pennsylvania USA
- Phone: 1-800-847-0751
- Web: www.RHL.org
- Category: Bed & Bath
Residence Hall Linenes RHL.org College linen & supplies chambersburg Pennsylvania
*UPDATE Employee: Return Policy
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I ordered a student starter set from this company. It included the following:
2 XL fitted sheets
2 XL flat sheets
2 standard pillow cases
1 extra fluffy pillow
1 XL reversible comforter
1 XL quilted mattress pad
2 bath towels
2 Hand towels
2 wash clothes
1 XL cotton blanket
1 bedside buddy
We received the package with everything included. The quality of the stuff was crap. The pillow had a huge hole in it. The towels were paper thin and cheap. The cotten blamket was chaep looking. The comforter was thin and not well insulated. The whole set looked like it came from the doallar store. It said there was a money back quaretee. So I boxed it all up and they told me to take it back to FedEx and send it back. They didn't tell me I was going to have to pay $25.40 to send it back. They would not reimburse me for the postage. I think that is a ripoff. If the stuff they sent looked like the nice stuff that the diplayed on the website maybe this would not have happen. I am furious that they would not refund the full amount including the $25.40 for shipping. This company sells cheap crap. It came from a dollar store and they charged me $160 for all of it. I would be happy to talk to you if you would like to know more about this company and the crap they are selling!
This report was posted on Ripoff Report on 08/13/2014 12:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/residence-hall-linenes/chambersburg-pennsylvania/residence-hall-linenes-rhlorg-college-linen-amp-supplies-chambersburg-pennsylvania-1169568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Return Policy
AUTHOR: Julina - (United States)
SUBMITTED: Thursday, January 18, 2018
We apologize you were not satisfied with the quality of our products. We make an effort to be up front about our return policy, which includes stating on our website that customers are responsible for return shipping costs. The items we sell do not come from a dollar store. Our 100% satisfaction guarantee provides that any customer will be refunded the full amount of their original purchase once the package is returned to us.
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