Report: #597686

Complaint Review: SIRIUS SATELLITE RADIO - new york New York

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Submitted: Wed, April 28, 2010
Updated: Wed, April 28, 2010
Reported By: Jeff — raleigh North Carolina U.S.A.

Author Confirmed

Why?

SIRIUS SATELLITE RADIO 1221 Avenue of the Americas new york, New York United States of America

Phone: 888-539-7474
Web: New York
Category: Car Stereos & Alarms

SIRIUS SATELLITE RADIO SIRIUS Satellite Radio deceptive practices - sending URGENT LATE CHARGE for future service, then send to COLLECTIONS when you cancel for EARLY TERMINATION CHARGES!! WTF new york, New York

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I received a 2 year contract from my dealer when i purchased my car. Sirus cancelled after 11 months. I called and Sirius customer service reactivated. after 20 months I started to receive URGENT mail every few weeks, stating I need to re-sign to avoid cancellation. after 22 months i started receiving URGENT mail every few weeks claiming i owed serius increasing charges $200-$385 because i didn't re-sign. I returned these to Sirius with BOLD print to CANCEL. When this did not work i began calling Sirius and finally after the 3rd 1 hour phone call Sirius cancelled my service. Yesterday i received a COLLECTION NOTICE claiming i was late on a 'valid charge from Sirius". The collection agent and their manager claims they did not know what these "valid" charges were but said if i wrote them a letter i could find out. Furious, I called Serius AGAIN and after an hour I found out the $108.77 were charges for cancelling EARLY?! WTF?? i cancel because of Sirius harassment and i get an EARLY penalty?? are you serious? no wonder Serius failing - they wouldn't know customer service if it slapped them in the face!

This report was posted on Ripoff Report on 04/28/2010 07:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sirius-satellite-radio/new-york-new-york-10020/sirius-satellite-radio-sirius-satellite-radio-deceptive-practices-sending-urgent-late-c-597686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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