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Report: #907209

Complaint Review: Smartbox - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Sandie W — Marina del Rey California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Smartbox Partner Relations Coordinator at Smartbox(tm) 303 Internet United States of America

Smartbox Never paid me for services used - Lied to myself and other clients - No longer answers emails, $639 OWED!Internet

*Consumer Comment: Smart Box

Show customers why they should trust your business over your competitors...

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I own a Spa & Yoga studio

I have been dealing with Smartbox for 4 years, although persistently slow in paying me for services used they have always paid - that is until over two years ago. They owe me money from 2009!!

I don't know what has happened to Smartbox over the last 2 years but they have become a rip off company, willing to take my money, clients money and not pay what they owe. Over the last year I have received several emails full of false promises such as this one -

* Sandie West.

On Thu, May 17, 2012 at 12:38 PM, Josh Davidson <josh.davidson@smartbox.com> wrote:

Hello Sandie,

Here is the email I sent on Tuesday morning. I am also including below the cards for which we will be issuing/reissuing payment:

- April 2009

       - 10661403xxxx

- August 2009

       - 12261428xxxx

       - 10661403xxxx

       - 11540040xxxx

- November 2009

       - 16726xxxx

       - 15318xxxx

- April 2010

       - 39137617xxxx

- June 2010

       - 34408026xxxx

- May 2012

       - 29187xxxx


Actually, there are 9 cards to be paid out in total, I had forgotten thexcards from April and June 2010, so the amount has been corrected to x$639 total.

As I mentioned on the phone and in my last email, transactions can be approved on Monday, so you should have it early next week.

I apologize again for the delay of the payment, but I do sincerely appreciate your patience.*

I would like to point out that NO MONEY WAS PAID TO ME YET AGAIN. Since this time they no longer reply to emails, and they do not answer the phone.... I don't know what to do. So I am reporting them. Whatever you do DO NOT USE SMARTBOX!!! they will take your money and you will be trapped in a never ending cycle of lies and worry.

Best Regards,
Josh Davidson

This report was posted on Ripoff Report on 07/05/2012 02:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smartbox/internet/smartbox-never-paid-me-for-services-used-lied-to-myself-and-other-clients-no-longer-a-907209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Smart Box

AUTHOR: Ty - (USA)

POSTED: Thursday, June 16, 2016

I agree with the comments above. Smart Box used to be a good company - now they are scammers

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