Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #970916

Complaint Review: The hotel card - Internet

  • Submitted:
  • Updated:
  • Reported By: Chart — Ft Smith Arkansas United States of America
  • Author Confirmed What's this?
  • Why?
  • The hotel card Internet United States of America

The hotel card Thehotelcard.com ripoff Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Thehotelcard.com emailed me to confirm my voucher for the hotel reservation the day before we were to check in, stating that there had been many no shows with their reservations, so to confirm they needed me to get back with them within the day. This was the only time they had notified me of this. On this day before we were to check in I was traveling by planes and didn't get the email until the next day due to difficulties in phone service. There was no reservation and we had to personally pay for our hotel when it was supposed to be already paid.

I repeatedly tried to get in contact via email ( because there is no other way) to let them know we were in the hotel and there was no reservation, but the emails for some reason wouldn't go through. It wasn't until we got back home that I could get an email to go through to them.

I explained what had happened and let them know that I felt I should've gotten their request for a confirmation much sooner than the day before we were to check in and I asked for reimbursement. Chris (my hotelcard.com contact) asked me to send him the amt we paid for each day that was supposed to be a voucher. I scanned and emailed it to him. His response was slow so I emailed him a couple of times to let me know if he received the hotel receipts, he finally let me know he "got" them and that was the last I've heard from him.

I have repeatedly emailed and asked politely for a response but have received none.

This report was posted on Ripoff Report on 11/18/2012 09:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-hotel-card/internet/the-hotel-card-thehotelcardcom-ripoff-internet-970916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now