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Report: #1103367

Complaint Review: USA Finance - Stockton California

  • Submitted:
  • Updated:
  • Reported By: PSoukup — Zebulon North Carolina
  • Author Not Confirmed What's this?
  • Why?
  • USA Finance 2701 E. Hammer Lane Stockton, California USA

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We recieved a phone call on Noverber 25, 2013 tell us we were approved for a loan in the amount of $3,500.00. The terms were $200.00 per month for the next 20 months.$500.00 in finance charges. Christopher Edmond's told us we needed to purchase a Vanilla Reload Network card and put $200.00 on it. They told us we needed to keep the money on the card for one hour. So, we could prove we could pay the money back. They had us give them the number on back of card. They said, after an hour they would deposit the money in our bank account. When that didn't happen I called them back. Mike Cooper told me, that because we don't have credit we would have to buy and insurance policy from them for $350.00. So, if we defaulted on the loan the insurance would pay off the loan. We had to go and purchase another card. Gave them the number. They said, wait 30 minutes than they would deposit the money in our account including the $200.00 and $350.00 that were on the cards.

Needless to say I called them back no money was deposited in our account. Jason Hall told me there was a problem with our account and they couldn't deposit the money. I explained to them we don't have any problems with our account. Joseph Brown told me, I had to pay $175.00 fee for them to Western Union me the money. I did that. Mike Cooper call and said there was a problem with our SS numbers and couldn't send the money. At which point Mike Cooper tells me they are cancelling the loan and that we have to pay a cancelling fee of $150,00. He told me, I would have to pay the fee in order to get my money back. I told him to take it out of the money he owes me. He told me, he could not do that. Needless to say they owe me $725.00. I am really angry that these sort of poeple are allowed to be in the United States and conduct business this way. They did send a contract which we didn't sign. I also have voice mails stating they want to me my money back, if I pay the $150.00 cancellation fee. Not happening...

This report was posted on Ripoff Report on 12/01/2013 06:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usa-finance/stockton-california-95210/usa-finance-joesph-brown-mike-cooper-jason-hall-christopher-emond-scam-stockton-califo-1103367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
0Consumer
2Employee/Owner

#5 REBUTTAL Individual responds

Where is my money?

AUTHOR: Sailmd - ()

POSTED: Wednesday, January 08, 2014

I believe I've also been scammed by USA loans but I lost $800 total.  Mike told me the funds would be available in about 30 minutes and it have been over 3 hours now and I can't get hold ove anyone.  When Icall it goes directly to voicemail.  Anyone else have the same issue?

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#4 Author of original report

Yes, we have had the same problem.

AUTHOR: PSoukup - ()

POSTED: Thursday, December 26, 2013

They have caller ID. They are not going to answer the phone. I contacted the FBI online and filed a complaint against them. Anything over $500.00 is a felony. Maybe if the FBI gets enough  complaints against them, they will do something. That is my hope.

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#3 Author of original report

Why does it cost me money to get my money back?

AUTHOR: PSoukup - ()

POSTED: Thursday, December 26, 2013

If you a true business, how come you can't spell? Because you are a scam!! I will get my money back one way or another. My husband and I filed the complaint with the FBI. Why do I have to pay $150,00 to get my $725.00 back? All you do is lie! 

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#2 Author of original report

Where is my money? Why does it cost me more money to get my money back??

AUTHOR: PSoukup - ()

POSTED: Thursday, December 26, 2013

Where is my money? Why does it cost me money to get my money back? Have no fear I filed a complaint with the FBI. I will get my money back one way or another. If, you are true business how come you can't spell correctly? All you do is lie!! Are you are is a scam!! Stop playing games and give me, my money back!!

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#1 REBUTTAL Owner of company

whom so ever had written is fool

AUTHOR: robert - ()

POSTED: Monday, December 16, 2013

whom so ever has written is either fool or insane . i know that there are lot of scam going on in the market that doesn't mean every company does the same . we have help lots of customer with loan and we are doing thid business from pas 11 years . if someone calls you and say that am jason hall or mike cooper just make sure from our company end you will be gettng confirmation number of your which our executive wil give you at the time of verification get match when you talk with loan expert . and ask for the loan papers read it carefully and if you have any queries you can give call and get sout it out .

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