USAA Kimberly Newton Their insured hit me in an accident and they decided not to pay for the rental I needed to get to work! San Antonio, Texas

There is an old saying "You snooze, you loose".

Had you actually gotten a rental the entire time your car was in the shop they should be obligated to pay for it.  But if you don't get it during all/part of the time you don't get some magic credit to use when you want.  So you not using a rental from the 9th to the 16th  means you just lost that time it does not give you a claim to have a rental from the 23rd to the 30th paid for.

Now, if you haven't signed any "settlement" yet you may try to see if you can get another $227 out of them for your "inconvenience", but don't count on it.

" The way I see it they are making our pretty nicely here  "

   The fact is that you're trying to get them to pay for a rental car duing a week in which your car had already been fixed.   Why were you still driving a rental a week after your car had been fixed?   Why should they pay for you to rent a car after your car had been fixed?   You're nuts if you think any insurance company would do that.  

   The company was obligated to pay for rental car expenses as long as your car was being fixed.  Period.  Once you have your car back, they're not obligated to pay for a rental (still can't figure out why you needed it).   This is very simple logic.  I just tried it out on my 12 yr. old nephew and he understands it.

"  I just want to be written a check for the $227.00 I was promised and deserve.  " 

   No one promised to pay for your rental car after your car was fixed.  You don't deserve anything.  Much like the folks at USAA  I don't understand how you don't get that.