Visionworks, colorado springs bowash optometry group, pc When my son ordered after exams etc contact lenses from novella in your store. i went over and over what i was paying for . reason i went over and over the bill was because it changed every time novella went over it. Finally we came to an agreement on price and what we we to receive. which included 6 boxes of contact lenses. when we picked up the contacts there was only 4 boxes. after talking to Novella she agreed i was correct and would order the 2 remaining boxes of contacts.She said would call me in a week to pick up the 2 boxes Now, it is 3 weeks later so i called her. aher manager i believe is Melvine . explained why i was wrong and why they would not be ordering my remaining 2 boxes. after explaing why i was wrong, wrong, wrong in an insulting manner. he said he would call me back after talking to Novell. of course , he didnt call me back which leads me to reporting why they are ripoffs. and to recommend others not to go to any Vision Works. Colorado springs Colorado