Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1071891

Complaint Review: Whirlpool - Benton Harbor Michigan

  • Submitted:
  • Updated:
  • Reported By: Bob — Amarillo Texas
  • Author Not Confirmed What's this?
  • Why?
  • Whirlpool Benton Harbor, Michigan USA

Whirlpool Maytag I purchased a Maytag MDB7749AWW dishwasher in March of 2012. The electronic control on this unit failed in June of 2013 (3 months out of warranty). I have been trying to get a replacement part for over a month, the part is on backorder and unvailable. Whirlpool is unable to tell me when the part will be available. So, I have had no dishwasher for over a month and have no idea when, or if it will be repairable. Additionally this part is $150. 00 and another $75.00 to have it changed. So it is going to cost me $225.00 to repair a 15 month old dishwasher that i paid $450.00 for.  Benton Harbor Michigan

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have received ZERO support from Whirlpool, they told me today, 7-31-13, that the part is still unavailable and they will notify me in 3-6 business days as to if they can find a part. After seeing all the issues other people have had with this part, Whirlpools total lack of concern or support for the consumer and the cost issue it makes no sense to repair this unit only to see it fail again in a year or so. Basically I have a $450. 00 boat anchor. The retailerI purchased it from feels bad and is offering me another manufactures machine at a reduced price, Maytag has refused to do anything for me. I will never buy another Whirlpool / Maytag item again and I do intend to add my name to the pending class action suit.

I purchased a Maytag MDB7749AWW dishwasher in March of 2012. The electronic control on this unit failed in June of 2013 (3 months out of warranty). I have been trying to get a replacement part for over a month, the part is on backorder and unvailable. Whirlpool is unable to tell me when the part will be available. So, I have had no dishwasher for over a month and have no idea when, or if it will be repairable. Additionally this part is $150. 00 and another $75.00 to have it changed. So it is going to cost me $225.00 to repair a 15 month old dishwasher that i paid $450.00 for. I have received ZERO support from Whirlpool, they told me today, 7-31-13, that the part is still unavailable and they will notify me in 3-6 business days as to if they can find a part. After seeing all the issues other people have had with this part, Whirlpools total lack of concern or support for the consumer and the cost issue it makes no sense to repair this unit only to see it fail again in a year or so. Basically I have a $450. 00 boat anchor. The retailerI purchased it from feels bad and is offering me another manufactures machine at a reduced price, Maytag has refused to do anything for me. I will never buy another Whirlpool / Maytag item again and I do intend to add my name to the pending class action suit.

This report was posted on Ripoff Report on 07/31/2013 05:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/whirlpool/benton-harbor-michigan/whirlpool-maytag-i-purchased-a-maytag-mdb7749aww-dishwasher-in-march-of-2012-the-electro-1071891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now