Complaint Review: dutyfreecubancigars.com - Internet
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- Author Not Confirmed
- dutyfreecubancigars.com Cayman Island Internet United States of America
- Phone: 1.3459491443
- Web: dutyfreecubancigars.com
- Category: Smoke Shops
dutyfreecubancigars.com http://dutyfreecubancigars.com/ This company, owner Damin Bancroft is a SCAM. They Rip you off BEWARE!!! Internet
*REBUTTAL Owner of company: No record of this amount?
Show customers why they should trust your business over your competitors...
Not only does this guy scam you but he also sells fake cigars.
He has charged my card for $1789.23 when my order was $865.
They have send me FAKE CIGARS and also 1 Box missing.
After several E-mails he refuses to take his fake cigars back and refund me plus the overcharge.
BEWARE DAMIAN BANCROFT is a thief and a big crook.
dfccigars@yahoo.com
dutyfreecubancigars.com this is the cheap website that they scam with.
This report was posted on Ripoff Report on 12/08/2012 12:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dutyfreecubancigarscom/internet/dutyfreecubancigarscom-httpdutyfreecubancigarscom-this-company-owner-damin-bancroft-979549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
No record of this amount?
AUTHOR: Caribt - ()
SUBMITTED: Thursday, December 26, 2013
This looks like another false report from one of the administartors or owners of those FAKE websites operating onlne!
Eevn if this was true then please post or email me :
A snipet of your statement or charge showing name and amount!
Our billing department has NEVER and would never make such a huge error! The figure billed and the amount just differ so much. So please show more proof. Do you even have an order number?
If even you were billed this(which you were not) why not dispute it with your bank? Further more we do have a 25 day return policy if not satisfied and must be accompanied by some original packaging and less then 5% of product used. We clearly advertise this on customer service page and again on all our electronic receipts with every order placed.
In your case we have no record of this order as it is a false report! If not please prove otherwise.
Regards
Damian
Here are just a few clients have to say about us...
www.dutyfreecubancigars.com/reviews.html
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