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Report: #523271

Complaint Review: fastblogincome - Leadgate, County Durham Consett DH8 7QP UK Select State/Province

  • Submitted:
  • Updated:
  • Reported By: PapaBear — Rockport Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • fastblogincome 19 Dunelm Way Leadgate, County Durham Consett DH8 7QP UK, Select State/Province United States of America

fastblogincome learn2blog4cash Seem authentic with references to Google, CNN, New York Time, etc. Leadgate, County Durham Consett DH8 7QP United Kingdom

*UPDATE Employee: Clarification of Program

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On 11/08/09 I reacted to an advertisement on the internet that popped into view as I was leaving Google. It promised to pay people $25 per link to those who linked ads to Google. It was implied that Google, CNN, the New York Times, and others carried their ads, lending an air of authenticity. All I  had to do was pay $2.97 and they would send "kits" to instruct me on how to do this job. I used my credit card to pay the $2.97. I received two e-mails from them, shown at E-MAIL #1 and #2 below.

I logged onto the site with the password given and discovered the "product" was really inspirational videos on how to create a blog for your creative business. Since I have no business in mind to create, I immediately left the sight and sent the e-mail titled "Return" shown below as #3.

Three days later (November 11), I was called by Visa who warned I had a suspicious charge of $74.97, and was told if I wanted to follow through, I had to first call the company Learn2Blog4Cash at 866-235-7988. If I couldn't resolve it I had to call my bank.

I called the number about 5 times on 11/11/09 and never got farther than being on hold. On two occasions, I let the hold last over 30 minutes. The same thing happened at the number shown in e-mails #1 & #2 ((877) 204-7404).

I tried to contact my bank, but It was Veterans Day and the bank was closed.

A Google search turned up the following website"
http://whois.domaintools.com/fastblogincome.com

I called the Technical Contact line and got man named Sia who said he was on the "Green Team". He said he could do nothing because I couldn't give him an account number. I told him I was never given an account number, but that he could locate my account because it was created only 3 days before. I gave him my name and he said there were too many persons by that name, even if I gave him my address, to allow him to identify the correct account. He said I would have to call my bank.

I never authorized a charge anywhere near $75. So I have asked my bank to assist me in accordance with Federal Regulation E.
 
`````````````````````````````````````````````````````````````````````````````````````````````````````````````````````
E-MAIL#1
Welcome to Fast Blog Income
...
Sun, November 8, 2009 10:59:45 AM
From:
"cs@xxxxxxxxxxxxxxxxxxx>
...
Add to Contacts
To:
Congratulations on your sign-up!
We have successfully configured your account.
You may log in at: https://secure.fastblogincome.com/members/
Username: xxxxxxxxxxxxx
Password: xxxxxxxxxxxxx
For questions or concerns contact us at (877) 204-7404. Alternatively, you may also email us at cs@xxxxxxxxxxxxxxxxxxxxxx and one of our friendly staff members will assist you.
 
To greater success,
fastblogincome.com
`````````````````````````````````````````````````````````````````````````````````````````````````````````````````````
E-MAIL#2
Receipt For Fast Blog Income
...
Sun, November 8, 2009 10:59:45 AM
From:
"xx@fastblogincome.com" <XX@fastblogincome.com>
...
Add to Contacts
To: xxxxxxxxxxxx
**************************************************************************
***************************** DO NOT REPLY *******************************
**************************************************************************
Dear xxxx,
Please find your confirmation below.
For more information about your sign-up, simply call customer care at (877) 204-7404.
Confirmation details:
Reference# xxxxxxx
Username: xxxxxxxxxxx
Password: xxxxxxxxxxx
Login URL: https://secure.fastblogincome.com/members
IMPORTANT: This charge will appear on your credit card statement as "learn2blog4cash.com "
 
Payment Details:
Order Number: xxxxxxxxx
Order Date: 11/8/09
xxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxx
Product Qty Unit Price Ext. Price
FastBlogIncome.com Subscription 1 $1.97 $1.97
Total: $1.97
 
To greater success,
Your Success Team
xx@fastblogincome.com.
``````````````````````````````````````````````````````````````````````````````````````````````````````````````````````
E-MAIL#3
Return
...
Sun, November 8, 2009 12:10:55 PM
From:
xxxxxxxxxxxxxxxxxxxxxxxxxxxx
...
Add to Contacts
To: xx@fastblogincome.com
This isn't at all what I thought it would be. I don't have any creative business I want to start. I simply thought I could make internet entries and be paid for it.
I want my credit card charge cancelled or returned to me in total immediately. My user ID:
xxxxxxxxxxxxxxxxxxxxxx
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This report was posted on Ripoff Report on 11/12/2009 10:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fastblogincome/leadgate-county-durham-consett-dh8-7qp-uk-select-stateprovince-/fastblogincome-learn2blog4cash-seem-authentic-with-references-to-google-cnn-new-york-tim-523271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Clarification of Program

AUTHOR: Fast Blog Income - (United States of America)

POSTED: Wednesday, December 09, 2009



Fast Blog Income would like to take an opportunity to clarify our program offering.   Interest in this program is large and it has come to our attention that some people were not able to contact our office due to the high call volume Fast Blost Income was experiencing. We have taken steps to alleviate this issue by adding additional staff and increasing our telephone bandwidth, which is cutting telephone hold times considerably. We are confident that in the future all customers will not experience a delay attempting to contact our offices.  Any unsatisfied customer can contact our office at 877-204-7404 to speak with a  Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com

The Fast Blog Income Program is designed to educate and train the customer on how to understand and develop an internet blog site. With the blog site the customer can create their own personal blogging site to promote products and services and learn how to generate traffic to their blog site, all by working with Google to generate income.

Upon signing up for the program the Terms of the program are noted several times. On the initial signup page the cost of getting involved with the program are noted on the page.   Also noted is the fact that this program is provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free Trial is noted on the signup page and in the terms and conditions at the bottom of the page, along with an Earnings Disclaimer for the program.

To signup for the program, customers are charged a $2.97 processing fee. For the processing fee, the participants receive The Money Making Kit, access to online tutorials, and Unlimited Customer Support.   After the 3 day free trial ends, the customer is subject to a monthly charge of $74.97 in order to continue the service.  All these costs are clearly noted in the  Terms and Disclosures on the page. The terms on the page are as follows: By submitting this form, I am ordering this product's trial membership for $2.97 for the processing fee. Unless cancelled, I will be charged $74.97 upon completion of the 3 day trial period. The charge will reoccur monthly at a total of $74.97 until cancelled. I have read and agree to the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or email customersupport@fastblogincome.com.

In addition, at the bottom of the initial signup page there is a link to the full program Terms.

Then on the second page in the signup process, the initial cost of $2.97 is again clearly noted on the page, with the terms below it. Once the customer enters their personal information to signup they MUST click to agree to the Terms before their account can be established. There is a check box that must be toggled to YES which reads,  Yes, I want the Google Startup Kit and agree to the terms.  In fact, EVERY customer that signs up for the program, MUST click in the required box to Agree with the terms. There can be no question as to what the program costs are.

Immediately after the signup process is completed, the customer receives confirmation emails for their various purchases. These Confirmation Emails again contain the initial program costs and the monthly charge requirement, the descriptor for the billing charge and the terms for the account maintenance.

During the sign up process, there are completely separate and additional services that can be added to the program. These programs are elective and are not require to participate in the Fast Blog Income program.  The additional program costs of $19.97 per month is also clearly noted on the page and the customer again MUST opt in to the additional program. The additional program is The Expense Tracker. The Expense Tracker is a powerful money finding and budgeting tool that helps you minimize your expenses and increase your profitability each month.

We apologize for any inconvenience experienced by any customer and take every opportunity to clearly display the terms of the program during the signup process. In addition, we have satisfied customers and continually work too gain more satisfied customers. To help accomplish this we have an open, relaxed, no hassle cancellation procedure.  Any unsatisfied customer can contact our office at 877-204-7404 to speak with a  Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com

Thank you, Fast Blog Income Staff

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