Report: #575665

Complaint Review: iprice store - Internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sun, February 28, 2010
Updated: Thu, March 04, 2010
Reported By: Paul — West Milford New Jersey United States of America

Author Not Confirmed

Why?

iprice store Internet United States of America

Phone: 973-634-5327
Web: https://www.ipricestore.com/account...
Category:

iprice store Norton internet security suite Internet

*Consumer Comment: The Same Happened to Me

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I ordered Nortons 360 security suite - Paid for it and received E-mail for download and install - Instruction were that this would be a 30 day trial and the activation key would be sent within 3 days

Installed the software and 3 days later the activation key was sent - I followed the instructions and the activation key would not update the software - it was in trial period

sent numerous E-mails to I price requesting help with no answers -

Tried following the returns process on their site , and there is not icon for requesting the refund for downloads ( the site states there is )

They also have a "Live chat " window that constantly states we are away for the moment leave a message

A rip off of $55 - and a lot of time wasted - avoid these guys

This report was posted on Ripoff Report on 02/28/2010 02:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/iprice-store/internet/iprice-store-norton-internet-security-suite-internet-575665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

The Same Happened to Me

AUTHOR: JC - (United States of America)

SUBMITTED: Thursday, March 04, 2010

POSTED: Thursday, March 04, 2010

The same situation happened to me on 3 Feb 2010, almost exactly except I ordered Norton Internet Security 2010. I guess I'll stick with Amazon.com from here on out. Sacrificing trust and service is not worth the ten bucks I tried to save. Yes, a valuable lesson was learned by me today.

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