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Report: #1004583

Complaint Review: whoknewbooks.com - Telebrands as seen on TV - Internet

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  • Reported By: Stephanie — El Cajon California United States of America
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  • whoknewbooks.com - Telebrands as seen on TV 79 Two Bridges Road Internet United States of America

whoknewbooks.com - Telebrands as seen on TV TELEBRANDS Ripped offf on internet order!!! Clicked Cancel and it ordered it, Internet

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I saw an advertisement on CNN for whoknewbooks.com to order two books for $10 plus shipping and handling. The books were suppose to be Who Knew? 10,001 Easy Solutions to everyday problems and was to include as a bonus a book called extreme coupons. The total of $17.95 they showed included the $10 plus shipping and handling. Good deal huh?

So I entered all my information including credit card info and it took me to another screen where they tried to sell me another book with free shipping. I said NO. It then took me to yet another screen to order an additional book and I said NO. The next screen wanted me to upgrade to hard cover books and I said NO. after 3-4 more screens of trying to sell me additional stuff I didn't want it got to a screen to confirm my order.

 In the background I could see the total of the order and it showed 28 dollars and some odd cents. I finally had it with the order process and just wanted to cancel and get out before clicking confirm.

It just sounded like they wanted to charge me for something I didn't want and after all the BS of ordering extra stuff screens I ended up not wanting anything at all. I clicked the cancel button to cancel the order (before I even ordered it) and the screen said thanks for your order. I'm pissed. What a ripoff.

I know the trouble I'll have if I try to get my money back or cancel the order by phone. (they have a (855) area code number and it's probably setup to charge more money for just calling them).

I guess I'm just going to eat the money. I hope that the books are worth the $28 I was charged, but somehow I doubt it. I'm sure I'm going to see other charges show up on my card as well.  Please be warned. Clicking Cancel will just complete the order. I'm glad that I said NO to everything else.

Reading the other ripoff report (which I should have before I ordered) tells more info on how they operate. It appears that the extra $10 that they charged shows as a "continental US shipping charge". What a joke. 

This report was posted on Ripoff Report on 01/28/2013 03:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/whoknewbookscom-telebrands-as-seen-on-tv/internet/whoknewbookscom-telebrands-as-seen-on-tv-telebrands-ripped-offf-on-internet-order-cl-1004583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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