24ProtectPlus Unauthorized Transaction of $24.95 - False Agree to Membership Claims Scam Des Plaines, Illinois

I was able to get a refund or at least a written promise of a refund.

Initially, when I talked to Tee on the phone, she was was rude and refused to address the fact that I had not signed up for any membership with this company. I told her I would call my credit card and log this as an unauthorized transaction and that I would file a report with the BBB. She continued to be rude. I asked to speak to a supervisor. After initially refusing, she eventually agreed but then put me on hold for a long time.

I then called my credit card company. They recommended that I cancel membership immediately with the company. I told them I had already done that. They also put in a request for that as well and marked it as an unauthorized transaction.

I then filed a report for fraud with the FTC and the BBB because I read other reports at RipOff Report and other sites where people have been getting nailed for charges by this company. Interestingly, it's for a variety of amounts. I'm glad that I did stop recurring charges from happening because it looks like others have had problems with that. Don't put up with companies doing this because it will only encourage it. It's wrong, illegal, and should be stopped.

Today, I received the following email from them - it's ridiculous that they would have even written that they hoped my experience was a positive one for a membership I had never agreed to or wanted:

This email confirms that a refund/credit of $24.95 was processed for your 24Protect Plus membership. Please note that you will see your refund on one of your next two statements, depending on your billing cycle.

We thank you for your interest in 24Protect Plus, and we hope your membership experience was a positive one.

If you have any comments or suggestions that might help us better serve our members, please feel free to email us at membershipservices@24ProtectPlus123.com.

Sincerely,
24Protect Plus
Member Savings