AB ENERGIZER is a ripoff scam. BELL, California

AB ENERGIZER, I SENT MY FAULTY AB ENERGIZER BACK TO THE COMPANY, AND STILL HAVE NOT RECEIVED MY REFUND SINCE 2/21/02.

I ordered an Ab Energizer late January and received it on 1/25/02. The product came a week later and the money was taken from my account immediately. Well after 2 weeks the product became faulty and I called to get find out how to get a refund. Well I tried to call the 800 number ( 800-457-0825 ) and actually sat on the phone for 75 minutes one time out of 12 calls.

So now I have a number that nobody will answer and it leaves me a web site to contact with any problems. So I write the web site and the response to my e-mail was that they just make the product and that I need to contact another merchant and that my credit card company would know the name of the merchant. I spent the money to send the product back to the company which I know received the product because I had it tracked and it was signed for on 2/21/02 at 10:35 a.m. !!!

I just want my money back, is that to much to ask for from the people at Ab Energizer ??? They say that there is another merchant involved and the only name on the box or any of the lit. that came with the product is Ab Energizer. What kind of merchant goes undisclosed during a transaction. I work for a company that makes products for merchants and the party that distributes the product puts the name out front and on the line for the products they sell. This shell game should not be allowed to happen to the American consumer !!!!!!

John
Grand Rapids, Michigan