All Florida Window Tinting Brian Bowie- Owner The owner is the most unprofessional and dishonest person I have EVER dealt with! Won't give my money back! Davie, Florida

UNBELIEVABLE!! Of course Mr. Bowie would make a fraudulent rebuttal THEN not even show up after he offers it as a resolution in his rebuttal!

 How do I benefit from giving him $150.00 then asking for it back for no reason? That makes no sense. He's trying to make it seem like I'm the crazy one! Everything I stated was absolutely true and he knows it. He's just trying to save face because he has apologized several times then it starts all over. All I ever wanted was to buy a tint package as a birthday gift for my niece (FYI she still hasn't gotten her b-day gift even though her birthday was two weeks ago because Brian Bowie won't give my freaking money back)!

Fortunately I have proof of how he has handled this situation so far because I have the messages and RECORDINGS of his harrassing calls. He said " I don't even care if your recording this or not" in one of them. In the voicemails, texts, and recordings he is cursing, yelling, AND threatening me. He at one point said "I can be a real D***head if I want because I know where you live!" How is that not threatening as he claims?? And after this I'm seriously considering posting those recordings as proof.

As far as the offer to return my money he mentioned in his rebuttal--

He called me last Sunday 4/21/13 about 6pm cursing, yelling,etc. until I had to hang up on him(all recorded). Then called back and when I did not answer he left a voicemail to meet him at his shop in Davie on Wednesday 4/24/13 (saved that too) to get my refund because as he stated "I'm not a thief". HOWEVER, I waited at his shop YESTERDAY, Wednesday 4/24/13, from 2:55pm until 3:30pm and he did NOT show up. What a surprise!! I text/called him at 3:15 and again at 3:30 while I was there to no avail. Of course there is a record of this on my phone as well. We all know how cell phones work.

As of this moment I have still not gotten a return call or response from him!! I even took pictures of his shop with my phone with the date/time stamp to prove I was there all that time so he couldn't say I wasn't there. But he still did not show up to give me my money back!! WHY DIDN'T YOU SHOW UP THIS TIME, BRIAN?? What do I have to do?? You set up the time and place then STILL didn't show! What's the problem?

I'm very disapointed because I had hoped this awful nightmare would be over after yesterday AND my niece would finally get her birthday gift...But I guess not. I don't know what Mr. Bowie is getting out of not giving me my $150. I was a customer that went to him in good faith and had even told several friends the day I paid him that I found a great mobile tint guy they should call for their cars. I gave them his number, too!  Obviously now they all know what's going on but had he just handled this professionally everyone would have been happy and he would have gotten at least three more customers from me. What do you say to this Brian..Can I just get my money back?? That's all I want. This whole thing is aggravating for me and my family and bad for your business so why not just give my money back and get it over with?

Our company policy is to get paid only after the work is complete and the customer is satisfied but in this case I was paid up front because the tint installation was a gift and the person receiving the gift wanted mobile window tinting while at work.

The first two appointments were canceled because it was raining and there was no cover at the clients job to install the tint. I suggested each time that the client bring the car to my shop in Davie so I could install the film regardless of the weather but she refused. The third appointment was canceled due to a family emergency that had me out of town for one day and when I called to re-schedule the appointment for the following day the customer asked for a refund.

I agreed to give the customer her money back but since I was out of town I could not get the money back to her until the next day. The customer than became loud and irate with me and accused me of trying to rip her off but I still told her I would give her money back. The next day she started writing reviews like this one without giving me a reasonable amount of time to give her a refund or perform the installation (I can not control the weather and I did offer a solution to the problem).

I called her to arrange to meet to refund her money and hopefully talk her out of writing anymore negative reviews but SHE became vulgar on the phone and refuses to meet with me because she says she was scared of me because she claims I threatened her. I was never unprofessional in my phone conversations and I hope to resolve this matter quickly to avoid anymore damage done to my companys reputation.