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Report: #1149776

Complaint Review: American Home Shield - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Kenny — Maryland
  • Author Not Confirmed What's this?
  • Why?
  • American Home Shield Nationwide USA

American Home Shield AHS Charged my card after email cancellation. Sent the account to collections Nationwide

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On Febuary 25, I sent an email to have my Home Shield service cancelled. The following month I was charged anyway. I called again but even though customer service was available the cancellation department was closed. I asked customer service again to email the "cancellation" department. I was still billed. I had to changed my credit card number because this was the behavior of a credit card hack. On May 20, I received a letter from a collection agency. I contacted the customer service department again and they confirmed receipt of the cancellation email but they said I needed to call them just incase I changed my mind....exact words!! I suggest anyone to look elsewhere before accepting any type of contract with AHS

This report was posted on Ripoff Report on 05/26/2014 06:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-home-shield/nationwide/american-home-shield-ahs-charged-my-card-after-email-cancellation-sent-the-account-to-co-1149776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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