Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1135344

Complaint Review: Assurance Wireless Lifeline - Internet

  • Submitted:
  • Updated:
  • Reported By: Blythe80 — Meridian Idaho
  • Author Not Confirmed What's this?
  • Why?
  • Assurance Wireless Lifeline Internet USA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have been engaged in a merry-go-round of exchanges with this company, since I recieved my first free minutes approximately one year ago.   There is definitely a pattern of demands for information which is then either discounted or ignored, followed by new demands for information, which is then discounted or ignored.   Having had some experience in the past with bait and switch schemes. in my opinion that is what this is.   Some people are granted free minutes based upon an arbitrary selection process, then denied  FREE SERVICE based upon some alleged failure to comply with DEMANDS for information, thereby requiring the customer to pay for service.  There is really no other explanation for driving away customers.  If you believe you are being  unjustly denied free service, I urge you to contact the Federal Trade Commission by filing a complaint online.  It is unlikely that the FTC is unaware of this scheme, but at least if enough consumers complain, something may be done.

This report was posted on Ripoff Report on 04/01/2014 09:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/assurance-wireless-lifeline/internet/assurance-wireless-lifeline-probable-bait-and-switch-parsippany-internet-1135344. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Comment

Don't you just love the entitlement attitude our government (primarily the Democrats) has instilled in people?

AUTHOR: Ken - ()

POSTED: Tuesday, April 01, 2014

If it's free, then we should be able to get it without strings, right?  Gotta love socialism.

Respond to this report!
What's this?

#1 UPDATE Employee

Apology

AUTHOR: Assurance Wireless - ()

POSTED: Tuesday, April 01, 2014

 First please allow us to apologize for any difficulties you have had with your Assurance Wireless account. If you would like to send an email to Experience@AssuranceWireless.com with a summary of the issue and a way to reach you we would be happy to have someone look into it.

Thank you.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now